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The Credit Controller is a pivotal role to keep cash flowing and the company thriving. You’ll be the go-to expert for tracking outstanding balances, reducing aged debt, and building strong, trust-based relationships with clients to ensure payments come in on time. Working with in a high energy, fast paced team. With a keen eye for managing credit risk and resolving payment issues, the Credit Controller plays a key role in protecting revenue and supporting overall financial performance.
Job Responsibility:
Monitor and Manage Customer Accounts
Chase Outstanding Debts
Reconcile Accounts
Maintain Accurate Records
Build and Maintain Strong Relationships
Requirements:
GCSEs (or equivalent) including Maths and English
A-levels or further education desirable
Experience in customer service, finance, administration, or office-based roles
Familiarity with accounting systems or Microsoft Excel is an advantage
Strong numeracy and attention to detail
Confident communication skills (written and verbal)
Ability to manage and prioritise workload effectively
Basic understanding of financial processes and invoicing
Proactive and solution-focused mindset
Team-oriented with a collaborative approach
Resilient and calm under pressure
Professional, courteous, and customer-focused
Organised and self-motivated with a strong work ethic