Credit Controller Job at 360 Resourcing Solutions (Chichester)

Job Description

Concept Building Services, part of Axis CLC, is a specialist maintenance, compliance and refurbishment provider operating across complex and highly regulated environments. Established in 2003, Concept supports clients across Defence, Education, Healthcare and Critical National Infrastructure, delivering safe, compliant solutions from minor repairs through to full-scale building works. We are looking for a Credit Controller to join our Finance team based in Chichester, supporting the effective management of cash flow and customer accounts across the business. This is a hands-on role with an immediate start available, suited to someone who is confident managing the full credit control cycle, building professional relationships with clients, and maintaining accurate financial records. You will work closely with project teams, operational colleagues and senior finance stakeholders to ensure timely payments, accurate reporting and strong financial control. The role is full time, working 8:00am–4:00pm, and offers a supportive team environment with opportunities to broaden your finance experience.

Job Responsibility

Manage the end-to-end credit control process, ensuring timely collection of outstanding balances
Build and maintain professional relationships with clients to support prompt payment and long-term partnerships
Monitor aged debt and take appropriate action to reduce overdue balances
Conduct credit checks on new clients and set credit limits in line with company policy
Issue statements, reminders and final notices, and manage correspondence relating to overdue accounts
Reconcile remittance advices against payments received and resolve discrepancies
Liaise with clients to resolve invoice queries and disputed accounts efficiently
Support compliance with Reverse Charge VAT and CIS Scheme requirements
Administer and reconcile company credit card transactions, ensuring correct coding and timely receipt submission
Track project budgets and monitor spend against jobs, raising queries where budgets are missing or exceeded
Process cost and revenue adjustments as requested by Project Managers
Liaise with Project Managers and site teams to ensure financial data accurately reflects project progress
Prepare and process customer and supplier statements
Support wider accounting activities and assist the Finance Director during peak periods (training provided)
Demonstrate flexibility to support the wider finance and project teams as required

Requirements

A professional and friendly telephone manner, with confidence dealing with customers
Strong attention to detail and a high level of accuracy
Ability to work independently and take ownership of tasks
Good organisational skills and the ability to manage competing priorities
Confidence using finance systems and Microsoft Office (training provided where needed)