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Global Trade Solutions Department (GTS) is where HSBC began in 1865, when we financed commerce between Europe, North America and Asia. Today, HSBC is the leading international trade bank. This role supports HSBC Factoring clients and includes allocating payments, monitoring unpaid invoices, maintaining invoice systems, and working with financial managers.
Job Responsibility:
Work in GTS centre supporting HSBC Factoring clients and transactions
Ensure that all Factoring (Receivables Finance) and Invoice Discounting transactions are processed in a controlled, effective manner
Provide phone and email communication with clients and buyers
Monitor unpaid factoring invoices by buyers
Carry out activities aimed at reduction of unpaid invoices
Allocate incoming payments with factoring invoices
Monitor and utilize factoring credit lines
Confirm with customers balances of factoring invoices
Maintain additional controls regarding parts of invoices
Maintain invoices in factoring system
Create and manage high-level relationships with Invoice Finance and Business Development Managers
Complete assigned tasks in the established timeframe
Ensure productivity and quality levels are achieved as per Service Level Agreements
Requirements:
At least 1 year of experience in servicing of the Factoring/Banking products/ Receivables Finance/ OTC
French language desired
Experience in Customer Service
Certified Documentary Credit Specialist or Certified Specialist Demand Guaranties qualification will an added advantage
Knowledge of banking products
Very Good English skills
Self-motivated work attitude which will allow working independently on job position
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