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The main purpose of this role is to help our company collect cash efficiently. It's an important position that ensures our customers are financially stable and minimizes risks to our business. You'll be analyzing current debt and identifying any potential bad debt. Your priority will be daily cash collection, making sure our customers pay on time and proactively managing all receipts.This is an ideal opportunity for anyone looking to get their start in finance, or somebody just starting off in their credit control career.
Job Responsibility:
Daily Cash collection via multiple communication channels i.e calls, emails and letters
Daily cash allocation, ensuring all incoming receipts are correctly posted to customers accounts
Problem solving – you will be responsible for resolving any customer queries end to end
Working with our account managers to ensure a resolution is reached
Customer account reconciliations
Escalation of red flag customers to Senior management – provide financial reporting to evidence the risk
Support wider credit control team if required to ensure cash collection is being maximised
Requirements:
Experience of working within a credit control team for at least 6 months is desirable but not essential
Confident speaking to customers and leading complex conversations
Being able to proactively seek resolution to queries
Strong attention to detail
What we offer:
25 days’ holiday, plus you can buy up to 5 more days
Birthday off
An extra celebration day
5 days’ additional holiday in the year you get married
5 volunteer days
Private health insurance
Pension contribution match and 4 x life assurance
Flexible working and work from anywhere for up to 30 days per year (some exceptions)