Credit Controller Job at 360 Resourcing Solutions (Brentford)

Credit Controller

360 Resourcing Solutions

Location:
United Kingdom , Brentford

Category:
Finance

Contract Type:
Not provided

Salary:

31900.00 GBP / Year

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Job Description:

We’re looking for an experienced Credit Controller to take ownership of a portfolio of around 100 active, high-value customer accounts (multi-site, regional/national). This is a relationship-led, key accounts credit control role where you’ll drive consistent cash collection while protecting key account relationships, working closely with our Sales and operational teams to resolve queries and keep accounts on track. You’ll manage a ledger of approximately £3m, and you’ll be trusted to spot risk early, influence internally, and prevent debt from escalating.

Job Responsibility:

Own a key account ledger, driving timely payment and maintaining strong account relationships
Monitor ledger performance (DSO, aged debt, dispute volumes) and take proactive action
Manage and resolve billing queries/disputes, working across internal teams to remove blockers to payment
Process and allocate payments (including card and cheque) accurately
Maintain clear, accurate notes and records in CRM/systems
Flag risks early and agree practical next steps with internal stakeholders and customers

Requirements:

Proven experience in credit control, ideally with high-value and/or multi-site accounts
Confident communicator who can influence and handle payment conversations professionally
Strong problem-solving skills - comfortable investigating root causes, not just chasing debt
Organised and resilient: you can prioritise, stay on top of activity, and follow through
Strong attention to detail and confident with systems/Excel (or similar)

What we offer:

Bonus structure up to £6.5k per year, paid quarterly
25 days holiday plus Bank Holidays
5% Contributory Pension scheme
Family Life assurance of 3 times life cover salary
Private healthcare scheme from day 1
Enhanced maternity and paternity pay
Corporate discount scheme focussed on your wellbeing, including discounted Virgin Active Gym membership
Discount and cashback at many retailers
Cycle to work scheme
Employee Assistance program with 24/7 confidential helpline support for employees
Enhanced occupational sick pay scheme for employees with illness and/or conditions requiring treatment
Employee recognition program
Employee referral scheme
We provide support and access to a range of internal and external courses to help and progress your career with us

Additional Information:

Job Posted:
February 12, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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