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The Credit Controller will be responsible for overseeing the company’s credit and collections process. This role includes managing customer accounts, evaluating credit risks, and ensuring the timely collection of outstanding invoices. The ideal candidate will possess strong analytical skills, attention to detail, and the ability to co-ordinate effectively with clients.
Job Responsibility:
Evaluate and assess the creditworthiness of potential and existing customers
Establish and monitor credit limits for customers based on their financial stability
Conduct regular credit reviews and update risk assessments
Monitor outstanding balances and follow up on overdue payments
Implement effective collection strategies to minimize bad debts
Negotiate payment terms and repayment plans with customers
Maintain accurate records of customer accounts, credit limits, and payment histories
Reconcile customer accounts and resolve any discrepancies
Provide regular reports on the status of receivables to the finance team
Liaise with KAM and customer to resolve payment issues
Communicate with customers regarding their account status and payment expectations
Prepare and send out invoices and statements to customers
Ensure compliance with company policies and industry regulations regarding credit management
Requirements:
Any qualification with 3+ experience in Finance & Account receivables
Minimum of [3] years of experience in credit control, accounts receivable, or a related role
Proven track record in managing credit and collections processes
Strong analytical and problem-solving skills
Excellent negotiation and communication skills
Proficiency in financial software and MS Office, particularly Excel
Ability to work independently and manage multiple tasks simultaneously
High attention to detail and accuracy
Proactive and results-oriented
Ability to handle difficult conversations with tact and professionalism