Credit Controller Job at Brook-St Hiredonline (Ammanford)

Credit Controller

Brook-St Hiredonline

Location:
United Kingdom , Ammanford

Category:
Finance

Contract Type:
Not provided

Salary:

25000.00 - 30000.00 GBP / Year

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Job Description:

An established company is looking for a Credit Controller to join its central finance team in Ammanford. In this role you will help safeguard cash flow by overseeing customer accounts, managing debt, and building strong relationships with both customers and branch colleagues. You will take ownership of a ledger of customer accounts, ensuring invoices are paid on time, queries are resolved promptly, and credit decisions are well controlled.

Job Responsibility:

Proactively contact customers by phone and email to chase outstanding payments in a professional manner
Reconcile customer accounts, investigate discrepancies, and ensure balances are accurate
Monitor aged debt and highlight problem accounts or risks to the wider finance team
Accurately post and allocate customer receipts to the correct accounts
Review and maintain customer credit limits, escalating concerns where appropriate
Set up new credit and cash accounts in line with company procedures
Prepare daily banking and support general cash management activities
Produce and send customer statements and copy invoices when required
Work closely with branches and customers to resolve invoice and delivery queries
Process customer payments via online portals and other electronic methods
Assist with approval of customer orders that exceed agreed credit limits
Keep accurate records and spreadsheets to support reporting and audit requirements

Requirements:

Confident and professional on the phone, comfortable discussing overdue payments with customers
Highly organised, with strong attention to detail and accuracy when working with figures
Able to manage your own workload, prioritise tasks and work to deadlines
A proactive problem-solver with a customer-focused mindset
Comfortable working with financial data and standard office/finance systems
A collaborative team player who builds effective relationships with colleagues in other departments and branches
Previous experience in credit control or a finance-related role is an advantage, but strong transferable skills and the right attitude are equally important

What we offer: