Credit Controller Job at Brook-St Hiredonline (Muir of Ord)

Job Description

CREDIT CONTROLLER - MUIR OF ORD, UK. Our client is a well-established and reputable company operating within the thriving industrial sector in the scenic region of Ross-shire. Known for their commitment to excellence, innovation, and employee development, they offer a dynamic work environment where your skills will be valued and your career growth supported. This is an exciting opportunity to become part of a forward-thinking organisation that values integrity, teamwork, and professional development. We are seeking a dedicated and detail-oriented Credit Controller to join the team on a full-time, permanent basis. In this role, you will be instrumental in maintaining healthy cash flow and supporting the company's growth by managing credit control activities and onboarding new clients efficiently.

Job Responsibility

Proactively chase outstanding invoices via phone, email, and other agreed communication methods to ensure timely payments
Maintain regular contact with customers to secure prompt payment in accordance with agreed credit terms
Monitor aged debtor reports, prioritising collections based on risk and invoice value
Resolve invoice queries and disputes efficiently, liaising with internal teams as necessary
Escalate overdue or high-risk accounts following company credit control procedures
Accurately allocate incoming payments and reconcile customer accounts
Maintain precise and up-to-date credit control records and documentation
Provide regular reports on debtor status, cash collection performance, and overdue balances
Set up new client accounts accurately and in a timely manner, including conducting credit checks and assessing creditworthiness
Agree and set appropriate credit limits and payment terms for new clients
Ensure all required documentation is obtained, stored correctly, and communicated clearly to clients and internal stakeholders
Update and maintain customer master data within the finance system, reviewing credit limits based on payment history and risk assessments

Requirements

Previous experience in a credit control or accounts receivable role
Strong communication skills with the confidence to chase payments professionally and diplomatically
Good understanding of credit control processes and best practices
High level of accuracy and attention to detail
Ability to manage multiple priorities and work effectively to deadlines
Proficiency with finance systems and Microsoft Excel (or equivalent software)
Knowledge of credit assessment procedures and risk management
Excellent organisational skills and the ability to work independently as well as part of a team