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To support the finance function by delivering proactive and effective credit control within a small, busy team. The role focuses on managing outstanding debt, maintaining accurate records and building strong relationships with clients and internal stakeholders to protect cash flow and minimise risk.
Job Responsibility:
Work as part of a small, fast paced credit control team with a focus on proactive debt collection
Monitor and manage the company Credit Control inbox
Carry out general administrative tasks, including issuing copy invoices and statements
Reconcile customer accounts and resolve discrepancies
Proactively chase overdue payments by phone and email
Maintain accurate diary notes and detailed chasing records for all client accounts
Identify bad debts and overpayments and escalate where appropriate
Build and maintain strong working relationships with key clients and internal stakeholders
Attend weekly debtors meetings, providing updates on aged debt and collection risks
Support the wider team with ad hoc duties as required
Requirements:
Previous experience in a Credit Control role
Ability to work effectively in a fast-paced environment
Strong administrative skills
Confident IT skills, particularly Microsoft Excel
Excellent communication skills, both written and verbal