Credit Controller Job at Ampa - Legal & Professional Services (Birmingham)

Job Description

The role of Credit Controller is part of the Financial Operations team and will report into the Credit Control Team Leader. We are seeking an experienced Credit Controller to join the team our exceptionally strong and supportive team. To provide truly outstanding client service we work as one team. Ampa Group Services is made up of business professionals who work with our legal professionals to provide market leading expertise to our clients. The Groups include; Finance, Operations, HR, Clients & Markets, IT, Risk and the Executive Leadership team. Our Finance team is made up of over 50 people who work from a variety of our office locations. The work is split into four core areas; Financial Accounting, Financial Operations, Business Partnering and Partner Services. The team work closely with our other business operations teams to provide a first class service. They are responsible for the sound financial management of the firm, including cash flow, budgeting, internal and external reporting and audit. They have responsibilities for the safe-keeping and operating of our clients’ funds held on account and also deal with payroll, credit control, work-in progress, partner finances and tax returns. The team also provide bespoke finance business partnering support to all other areas of the business.

Job Responsibility

Work with a team of Credit Controllers
Managing own clients and prompt collection of debtors in line with the Credit Policy
Debt chasing by phone, email and letter
Travel to other office locations to review queries with teams as necessary
Minimise overdue debt and achieve monthly cash collection targets
Manage invoice query and account issue resolution
Hold meetings with the legal teams to manage potential risk
Identifying and escalating any potential difficulties on payment collection
Issue monthly statements
Other adhoc duties as required by your Manager

Requirements

Previous experience in a Credit Collection role preferably within the legal sector but not essential
Knowledge of Aderant systems (desirable)
Highly computer literate - Excel, Outlook
Analytical and highly organised
Good telephone manner
Good communication skills
Team player
Ability to work to tight deadlines and work on own initiative
Able to cope with multiple priorities and changing environment
Excellent attention to detail and high degree of accuracy is imperative
Ability to build strong relationships and influence internal and external stakeholders
Strong commercial focus and good business acumen
Passionate and committed to achieving results
Ideally experience from both B2B and B2C

Nice to have

Knowledge of Aderant systems
Experience from both B2B and B2C

What we offer

A culture of trust and empowerment with responsibility and autonomy over your work
The support and encouragement of a great team behind you and friendly colleagues who all want to help you thrive
A competitive package with great benefits
Agile working and offer a blended approach to where and how we work
Genuine flexibility

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