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We’re delighted to be working with a well-established organisation who are looking to add a Credit Controller to their Finance team in Norwich. This is a fantastic opportunity for someone who enjoys building professional relationships, managing debt responsibly, and being part of a collaborative finance function.
Job Responsibility:
Managing the credit control process using the collections system, chasing outstanding balances via email, letter, and telephone
Communicating professionally with clients to secure payment and resolve queries
Running monthly statements, reviewing contact details, and identifying any reasons for non-issue
Maintaining accurate and detailed notes within the Collections system
Supporting fee earners where required to help achieve payment outcomes
Responding promptly and professionally to queries from clients, partners, and internal stakeholders
Monitoring instalment plans, ensuring payments are received on time and chasing any defaults
Effectively managing your own workload and priorities
Assisting with the preparation of the monthly Aged Debt Report for the CFO
Setting and reviewing credit limits
Producing Letters Before Action for unpaid invoices where necessary
Preparing court claim documentation when required
Requirements:
Strong document and data management skills
An understanding of financial regulations, data protection, and internal policies
Excellent attention to detail
Strong organisational and time management skills
A collaborative, team-focused approach
Accurate and efficient typing skills
A proactive attitude with a genuine commitment to learning