Credit Controller

• Managing a portfolio of customer debtor accounts to ensure timely payments are received
• Support the Accounts Receivable Manager with providing an efficient and customer focused service for the management of cash collection
• Process incoming funds accurately and promptly and update match bank data daily on NetSuite
• Proactively chase current and aged debt via telephone and email, ensuring prompt payments
• Collaborate closely with internal teams to ensure the smooth running of credit control operations
• Liaise with internal departments to resolve queries and manage these through to resolution
• Logging of all incoming and outgoing correspondence to ensure a detailed audit trail on NetSuite
• Meeting with Accounts Receivable Manager for line-by-line ledger reviews on a fortnightly basis to discuss progress, escalations and problematic issues
• Liaise with the Accounts Receivable Manager to accurately forecast incoming cash receipts
• Assist with the allocation of unallocated payments as well as month end bank reconciliations
• Running of aged debt reports on a weekly basis
• Any other Ad Hoc tasks

• Previous experience working in Credit Control / Collections as a Credit Controller / Credit Control Specialist or Accounts Receivable role is essential
• Highly numerate and accurate with handling financial data
• MS Office, including excel to a good level
• Professional, positive with good communication skills
• Ability to work under pressure and meet tight deadlines
• Be able to work alone and as part of a team to tackle tasks proactively
• Show good initiative and take ownership of tasks or issues

Knowledge of NetSuite would be desirable but not essential

• 24 days holiday + 8 days bank holiday
• Company performance Bonus
• Life Assurance
• Access to a wide range of retail discounts and wellbeing support
• Ongoing learning & development
• Pension scheme
• Employee Assistance / Occupational health support Program
• Headspace: Mindfulness App
• Mental Health Ambassadors
• The benefit we hope you’ll never need: Free Cremation benefit for Immediate family
• Bereavement Leave
• Enhanced maternity & paternity pay
• Recognition scheme
• Free Flu jab
• Employee discount at onsite café
• Free parking