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Citadel Source is supporting a well-established client in the North Bristol area in appointing a Credit Controller to join a friendly team. Our client is seeking someone who demonstrates exceptional communication skills and has a keen attention to detail. For the right individual, this is a great opportunity to obtain further finance experience. Initially, this will be a 12-month contract role, with the possibility of extension or being made permanent.
Job Responsibility:
Chasing due debts and verifying ledger balances
Monitor and manage incoming queries and disputes
Review and allocate payments
Manage your own ledger with a monthly target of aged debt in mind
Build excellent relationships with internal and external stakeholders
Query resolution via telephone and email
Negotiating repayment plans with compassion for customers facing financial challenges
Requirements:
Background in customer service and/or credit control
Assertive
Ability to influence others with strong communication skills
Exceptional telephone manners
Ability to meet monthly KPIs
Ability to handle customer enquiries confidently
Immediately available or on very short notice
What we offer:
Hybrid working policy (3 days per week for the right candidate)