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Are you detail-oriented, proactive, and passionate about delivering excellent financial service? We’re looking for a Credit Controller to join our dynamic team, where collaboration and precision are key to success. In this role, you’ll be responsible for managing and reducing outstanding debtor balances across our commercial and residential property portfolio. You’ll work closely with internal teams and clients to resolve queries, reconcile receipts, and ensure accurate financial records.
Job Responsibility:
Engaging with clients via phone, email, and mail to recover outstanding payments
Resolving complex tenant queries and disputes in collaboration with property and finance teams
Issuing invoices, statements, and reminder letters
Supporting fund allocation and reconciliation of accounts
Maintaining accurate records and reporting on aged debtors
Updating databases and spreadsheets to track progress and activity
Requirements:
Proven experience in credit control or financial operations
Excellent communication and relationship-building skills
Great analytical and organisational abilities
Confidence in managing conflict and resolving issues
Proficiency in accounting systems and MS Office
Nice to have:
Experience in property services
What we offer:
A collaborative and inclusive team environment
Opportunities to grow and develop your career
A role where your contribution directly impacts business performance