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Minimise overdue debt and maximise cash collections by chasing customer payments in line with Company payment terms
Work proactively to identify customer disputes at an early stage in the collection cycle to assist with minimising outstanding debt including relevant escalations
Establish and build strong relationships with internal stakeholders and your customer-base to ensure prompt payment and efficient query resolution
Maintain accurate records of customer interactions and transactions
Creating weekly debtor reports and accounts information for internal departments
Support on annual audits
Following up payments as needed and Negotiating re-payment plans
Working with customers invoice portals to enable processing of invoices
Ensuring vendor compliance with company standards
Requirements
Previous experience of credit control
Effective organisational and time management skills
Excellent attention to detail
Strong verbal and written communication skills
Experience of working in a large, fast paced business
Prioritisation abilities
Strong problem-solving ability and commercial awareness.