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Come and join us as a service and people focussed Credit Controller to join our friendly Credit Services team. As a Credit Controller, you will manage the collection of any outstanding debt to the business and minimise any risk or bad debt. The Credit Controller will liaise with customers internally and externally in resolution of debt and invoice disputes, review credit limits in line with both spend and risk. As a credit controller you will be part of a supportive team and have the help and support of others. We’re sure you’ll have some fun along the way too! You’ll live and breathe our Customer First ethos, with an innovative and agile approach to problem-solving. You’ll enjoy working collaboratively with the wider Finance team and you’ll be committed to acting with integrity and honesty in everything you do.
Job Responsibility:
To ensure debts are collected when falling due
To ensure all outstanding invoice queries are resolved and collected expediently by liaising with the Branch and/or customer and that all relevant resolutions are documented
To ensure that any high-risk accounts are brought to the attention of your line Manager
Review of accounts that have exceeded credit limits, where appropriate liaise with senior staff
To identify key issues, such as recurring disputes, recommend resolution and implement
Requirements:
Previous experience working within Credit Control
Superb communications skills both written and verbal
Excellent excel and word knowledge required
Good time management, planning & organisational skills
Enthusiastic, with a willingness to help those around you
Nice to have:
A great positive attitude
Teamwork
Attention to detail
Accuracy
Excellent Communication Skills
What we offer:
Bonus
Discounts, savings and cash back at numerous retailers
Life assurance
Extended family policy including maternity, paternity, additional annual leave and more
Mental Health First Aiders and Employee Assistance Programme, we look out for each other
Complete induction and a company that lets you grow and encourages development
Financial education and loans
Flexible working options
A business striving to create an environment of inclusion so everyone can be their true self