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If you enjoy building relationships, having proper conversations with customers and bringing structure to something that could easily become messy: this one’s worth a look. Bibby Financial Services are growing, and we’re looking for a Credit Controller to join our Manchester team. You’ll work in a supportive, collaborative environment, with the flexibility of hybrid working (three days in the office, two from home) and clear opportunities to progress your career. Why this role? At Bibby, people don’t stand still. We actively promote from within and many of our recent vacancies have been filled by people who started in roles just like this one. If you’re ambitious, curious and keen to develop, you’ll be supported every step of the way. You don’t need experience in invoice finance, we’ll teach you that. What we’re really looking for is someone who’s confident on the phone, organised and comfortable managing relationships.
Job Responsibility:
Managing your own ledger across a portfolio of UK clients
Building strong, long-term relationships with customers
Having telephone-based credit control and risk assessment conversations
Reviewing documentation and analysing risk
Working closely with colleagues to deliver a high-quality, joined-up service
Requirements:
Experience in customer support, credit control, or a similar customer-facing role
Strong telephone communication and administrative skills
Confidence handling conversations around payment and risk
A positive, professional approach and a willingness to learn
What we offer:
Hybrid working (3 days office / 2 days home)
Private healthcare for you and your family
Company pension scheme
Flexible benefits (gym membership, tech, health assessments and more)
Access to an online wellbeing centre
Discounts with a wide range of retailers
25 days’ holiday plus bank holidays, increasing with service, with buy/sell options