This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
K2 Partnering Solutions is a global provider of unique end-to-end consultative solutions in the enterprise applications, AI, and cloud space. Role available in Milan, London and Madrid. Our Credit Control team is responsible for processing all activities related to cash collection for the company. This role is fundamental because you will be interacting closely with K2’s clients to ensure all invoices are collectable and there are no issues leading to payment disputes. It is important that you are a confident communicator that can handle difficult conversations with tact and yet be firm while representing K2. The primary role of the Credit Controller EMEA involves dealing with the most complex markets and clients on the timely collection of all invoices.
Job Responsibility:
Following up on invoices and escalating overdue payments in line with established processes
Sending invoices to clients via various means, including portals and other platforms
Processing incoming payments in various currencies in compliance with financial policies and procedures, and posting them to customer accounts in SAP
Reconciling assigned accounts on the Accounts Receivable ledger to ensure all payments are accurately recorded and allocated, and issuing customer statements as required
Reviewing payment terms for new customers and assessing their creditworthiness, using credit agencies such as Creditsafe via online applications
Forecasting client payments for cash flow management purposes
Attending monthly EMEA Cash Collection meetings and providing updates on DSO
Establishing relationships with clients’ Accounts Payable departments
Dealing with various queries and escalating issues when necessary
Working closely with the Sales and Business Operations teams to ensure effective communication
Proactively identifying and recommending opportunities for improvement in existing procedures and processes consistent with company policies
Ad-hoc duties and projects as directed by the line manager
Requirements:
Proven success across all aspects of account management, debt management, cash collection and improvement of DSO
Excellent written and verbal communication skills, with professional and engaging telephone manners
Ability to learn and understand client invoice and PO portals
Experience with SAP and other accounting systems
Experience with Salesforce will be valued
Advanced Excel skills (queries, pivot tables and lookups)
An innate sense of urgency and a positive can-do attitude
Adept at organization and time management
A logical and strategic mindset
Strong attention to detail
Fluency in English (French, German, and other European languages are a plus)