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Credit Controller/Debt Recovery Specialist

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360 Resourcing Solutions

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Location:
United Kingdom , Macclesfield

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Category:
Finance

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Contract Type:
Not provided

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Salary:

27675.00 GBP / Year
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Job Description:

Metro Rod work with the likes of Equans, Amey, Aldi, Mitie, Greggs, McDonalds, Wetherspoons and many more in the FM, Social Housing, Property Management, Retail, Industrial and Leisure sectors. Despite having been around for over 40 years, we are a fast-growing and dynamic business and part of an ever-expanding group Franchise Brands. Founded in 1983, Metro Rod and its sister company Metro Plumb are leading providers of drain clearance and maintenance services delivered on a largely reactive basis. The services are provided by over 60 franchisees with geographical coverage across the UK. Within the Waste & Water Services Division of Franchise Brands, is also Willow Pumps and Filta. Two expanding businesses that focus on sewage pumps and commercial kitchen solutions. Together, the brands provide a complete one-stop shop for keeping water and waste flowing.

Job Responsibility:

  • Manage an extensive ledger on a day-to-day basis to ensure maximum cash collection
  • Highlight and manage potential financial risk to the business
  • Contribute towards achieving financial targets and corporate objectives
  • Have difficult conversations with customers over the phone
  • Manage current debt
  • Work to strict SLA’s and KPI’s

Requirements:

  • Experienced Credit Controller/Debt Recovery Specialist
  • Sage 200 experience
  • Previous experience within an office/call centre environment
  • Driven and keen interest in cash collection and debt reduction
  • KPI / results driven
  • Ability to multi-task
  • Advanced literacy and numeracy
  • Advanced IT skills
  • Resilience – able to have tough conversations
  • Ability to build rapport quickly
  • Ability to work under pressure to tight timescales
  • Ability to make clear decisions / think clearly when under pressure
  • Strong team player
What we offer:
  • 25 days annual leave – plus bank holidays
  • Royal London, Company Pension
  • Group Life Assurance
  • Additional Paid Leave / Special Leave
  • Cycle to Work Scheme
  • Company Events
  • Laptop / Company Mobile
  • Hybrid Working / occasional homeworking
  • Travel subsidy / mileage
  • Free Eye Tests / Subsidy for Glasses
  • Electric Car Charging Points
  • Free Standard Parking
  • Employee Assistance Programme
  • Occupational Health Support
  • Employee Discounts Platform - Sodexo

Additional Information:

Job Posted:
January 18, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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