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Credit Controller/Debt Recovery Specialist

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Metro Rod

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Location:
United Kingdom , Macclesfield

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Category:

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Contract Type:
Employment contract

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Salary:

27675.00 GBP / Year

Job Description:

You will manage an extensive ledger on a day-to-day basis to ensure maximum cash collection, whilst highlighting and managing potential financial risk to the business and contributing towards achieving financial targets and corporate objectives. This is the perfect role for someone who is used to having difficult conversations with customers over the phone. Being part of a well-established and successful team, you will be focused on managing current debt. Working to strict SLA’s and KPI’s, this role requires someone proactive, confident and thorough.

Job Responsibility:

  • Manage an extensive ledger on a day-to-day basis to ensure maximum cash collection
  • Highlight and manage potential financial risk to the business
  • Contribute towards achieving financial targets and corporate objectives
  • Have difficult conversations with customers over the phone
  • Manage current debt
  • Work to strict SLA’s and KPI’s

Requirements:

  • Experienced Credit Controller/Debt Recovery Specialist
  • Sage 200 experience
  • Previous experience within an office/call centre environment
  • Driven and keen interest in cash collection and debt reduction
  • KPI / results driven
  • Ability to multi-task
  • Advanced literacy and numeracy
  • Advanced IT skills
  • Resilience – able to have tough conversations
  • Ability to build rapport quickly
  • Ability to work under pressure to tight timescales
  • Ability to make clear decisions / think clearly when under pressure
  • Strong team player
What we offer:
  • 25 days annual leave – plus bank holidays
  • Royal London, Company Pension
  • Group Life Assurance
  • Additional Paid Leave / Special Leave
  • Cycle to Work Scheme
  • Company Events
  • Laptop / Company Mobile
  • Hybrid Working / occasional homeworking
  • Travel subsidy / mileage
  • Free Eye Tests / Subsidy for Glasses
  • Electric Car Charging Points
  • Free Standard Parking
  • Employee Assistance Programme
  • Occupational Health Support
  • Employee Discounts Platform - Sodexo

Additional Information:

Job Posted:
January 20, 2026

Expiration:
February 14, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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