This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Here at Sealey, we’re looking for an experienced, hands‑on Credit Control Supervisor with strong leadership and communication skills, high attention to detail, and a proactive yet thoughtful approach to change and process improvement. You’ll lead our Credit Control team based in Bury St Edmunds, Suffolk and oversee the management of our debt. You will join us on a permanent basis and in return, you will receive a competitive salary plus benefits.
Job Responsibility:
Supervisor to a team of five credit controllers
Dealing with, negotiating and resolving escalated issues
Monitoring customer credit limits and overseeing the setup of new customer accounts
Safeguarding the company’s exposure to bad debts
Send monthly debt letters, solicitor letters and issue legal proceedings
Deal with ROT claims, accounts in liquidation and bad debts
Raise invoices for customer rebates
Processing contras and journals
Build strong relationships with internal and external stakeholders
Identify and implement process improvements
Month end reporting and annual audit records
Requirements:
Experience in a similar role
Excellent leadership and team management abilities
A high level of accuracy and attention to detail
Strong communication and interpersonal skills
Proactive and thoughtful approach to change and process improvement
Self-motivated with the ability to work well in small teams
What we offer:
Comprehensive training on our telephone and computer systems and business processes
22 days holiday rising to 25 days after qualifying period (pro-rata for part-time hours), plus Public Holidays