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360 Resourcing Solutions Logo 360 Resourcing Solutions · Finance

Credit Control Supervisor

United Kingdom, Bury St Edmunds · Job Posted March 26, 2026
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Job Description

Here at Sealey, we’re looking for an experienced, hands‑on Credit Control Supervisor with strong leadership and communication skills, high attention to detail, and a proactive yet thoughtful approach to change and process improvement. You’ll lead our Credit Control team based in Bury St Edmunds, Suffolk and oversee the management of our debt. You will join us on a permanent basis and in return, you will receive a competitive salary plus benefits.

Job Responsibility

  • Supervisor to a team of five credit controllers
  • Dealing with, negotiating and resolving escalated issues
  • Monitoring customer credit limits and overseeing the setup of new customer accounts
  • Safeguarding the company’s exposure to bad debts
  • Send monthly debt letters, solicitor letters and issue legal proceedings
  • Deal with ROT claims, accounts in liquidation and bad debts
  • Raise invoices for customer rebates
  • Processing contras and journals
  • Build strong relationships with internal and external stakeholders
  • Identify and implement process improvements
  • Month end reporting and annual audit records

Requirements

  • Experience in a similar role
  • Excellent leadership and team management abilities
  • A high level of accuracy and attention to detail
  • Strong communication and interpersonal skills
  • Proactive and thoughtful approach to change and process improvement
  • Self-motivated with the ability to work well in small teams

What we offer

  • Comprehensive training on our telephone and computer systems and business processes
  • 22 days holiday rising to 25 days after qualifying period (pro-rata for part-time hours), plus Public Holidays
  • Pension scheme
  • Life assurance scheme
  • Health cash plan
  • Staff discount on Dellonda and Sealey products
  • Free on-site parking
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