Credit Control Officer

• Managing the end-to-end credit control process for a portfolio of customer accounts
• Proactively contacting customers regarding overdue balances
• Investigating and resolving invoice and payment queries
• Monitoring credit limits and assessing customer risk
• Reconciling customer accounts and maintaining accurate records
• Preparing aged debtor reports and providing regular updates to management
• Supporting improvements to credit control processes and procedures
• Building strong working relationships with sales, customer service, and finance teams

• Proven experience in credit control or accounts receivable
• Strong communication skills with the confidence to have proactive collection conversations
• Excellent attention to detail and reconciliation skills
• Good commercial judgement and an understanding of credit risk
• Experience working with ERP systems and intermediate Excel skills
• A proactive, organised approach with the ability to manage competing priorities

Experience within a large or complex organisation, or exposure to export, manufacturing, or primary industry environments

• Join a respected New Zealand organisation with strong values and market presence
• Newly created role where you can make a tangible impact
• Collaborative team culture and supportive leadership
• Christchurch location with modern office environment