Credit Control Officer Job at Hunter Campbell Limited (Christchurch)

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Supervisor Credit Control

The Supervisor Credit Control is responsible for overseeing the day to day opera...

Location

United Kingdom , Manchester

Salary:

Not provided

Stericycle

Expiration Date

Until further notice

Requirements

Proven experience in credit control, accounts receivable, or a similar finance function
Strong leadership skills with the ability to motivate and develop a team
Excellent communication and negotiation abilities
Strong analytical skills with the ability to interpret financial data and identify trends
High attention to detail and strong organisational skills
Ability to work under pressure and manage competing priorities
Proficiency in relevant finance systems and Microsoft Office tools

Job Responsibility

Lead, support, and develop the Pre-Legal and Post-Legal Credit Control teams to achieve collection targets and maintain high standards of accuracy and professionalism
Monitor aged debt, proactively manage high risk accounts, and ensure timely escalation of issues
Oversee credit control processes, ensuring compliance with company policies and financial controls
Build and maintain strong relationships with customers to resolve queries and disputes efficiently
Build and maintain strong relationships with our 3rd party solicitors to resolve queries and disputes efficiently
Collaborate with internal teams to support smooth end to end order to cash processes
Prepare and present regular reports on team performance, aged debt, and key risk areas
Support continuous improvement initiatives to enhance efficiency, reduce overdue debt, and strengthen credit management practices
Provide training, coaching, and performance feedback to team members
Act as the main point of contact for escalations and complex account issues

What we offer

Health care program including medical, dental, vision and prescription coverage
Healthcare and dependent care flexible spending accounts
Life and accidental death and dismemberment insurance
Employee assistance program
Tuition reimbursement
Paid vacation and sick time
401(k) plan
Employee stock purchase plan

Fulltime

Credit Officer - Senior Vice President

Are you looking for a career move that will put you at the heart of a global fin...

Location

United Kingdom , London

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Extensive experience in a credit-oriented role, preferably with a large multinational financial services firm
Solid experience in credit, restructuring, or remedial management with understanding of legal documentation and regulatory frameworks
Strong credit sense and ability to articulate a view, work across a range of credit products, with experience in early problem recognition and crisis resolution skills
Effective interpersonal skills, including an ability to be persuasive and build consensus on complex issues
Highly-experienced credit professional with a deep and relevant restructuring, distressed or comparable expertise
Demonstrated corporate finance, business strategy and debt structuring skills, with ability to manage complex transactions and conduct negotiations
Thorough understanding of the risk profile, structure and governing documentation for various credit and market products
Hands on experience in stressed and distressed concepts, processes, and associated internal bank accounting (e.g., valuations, cost of credit, etc.)
History of promoting a strong governance and controls environment
Excellent analytical, technical, and problem-solving skills

Job Responsibility

Lead the management of a portfolio of stressed and distressed credit exposures
Define and implement account and exposure strategies
Proactively manage evolving credit situations and workout processes
Develop and execute restructuring and remedial strategies
Drive portfolio recovery value while balancing stakeholder interests
Partner with internal teams, clients, and external advisors to deliver solutions
Provide risk oversight, challenge, and approvals in line with 2LoD responsibilities
Ensure accurate and timely risk ratings, regulatory classifications, and cost of credit actions
Provide strategic direction, transaction execution, and approval for Special Assets-managed credits
Work with Special Assets Senior Transactors, valuation team members and banking in the management and execution of the Special Assets portfolio

What we offer

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Fulltime

Credit Control Administrator

Credit Control Administrator is responsible for managing customer accounts, ensu...

Location

United Kingdom , Ringwood

Salary:

26500.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Moderate/Expert proficiency in Microsoft Office (Word, Excel, PowerPoint)
Ability to collaborate with internal and external stakeholders across multiple functions and locations
Ability to influence
Flexible and adaptable
ability to work effectively in ambiguous situations
Excellent verbal and written communication skills
Results driven, ability to make decisions and help solve problems
Ability to build support a high-performing, results-oriented, and highly engaged team
Ability to drive process and organisational change
Ability to motivate teams and keep a positive attitude in a fast-paced environment

Job Responsibility

Manage damage invoicing to customers
Aged debt credit control process and current debt process – ensuring vehicles are immobilised effectively and in line with process
Escalation and support to other departments
Communication with stakeholders and customers
Debt management, new processes, and insurance processes if applicable and appropriate
Ensuring compliance in all communication across the business units in line with rental agreement
Debt recovery/Collection
Liaising with the CX team to ensure understanding and adherence to processes related to invoicing, billing and reconciling both
Improve efficiency in cash collection activities and reduce bad debt exposure
Chasing overdue invoices in a timely manner in line with process

Fulltime

Credit Control Team Leader

At Safetykleen, we help businesses operate more safely, responsibly and efficien...

Location

United Kingdom , Dinnington

Salary:

35000.00 - 41000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in credit control, collections or debt management
Experience supervising, mentoring or leading others
Strong communication skills, with the confidence to handle escalated customer conversations
The ability to work under pressure and manage deadlines
Good judgement when dealing with customer disputes, risk and sensitive account issues
Strong attention to detail and accurate record keeping
Good Microsoft Office skills and confidence using credit control systems
The ability to challenge constructively and work with stakeholders to find solutions

Job Responsibility

Supporting, guiding and motivating the Credit Control team in their day-to-day activity
Helping the team deliver against agreed collection targets, KPIs and service expectations
Providing coaching, feedback and practical support to team members
Helping manage aged debt, reduce risk and minimise potential write-offs
Supporting the review of customer accounts where further action or legal escalation may be required
Handling escalated customer account queries professionally and constructively
Working with colleagues across the business to help resolve customer issues quickly and clearly
Ensuring credit control systems are updated accurately and reflect current activity
Preparing updates, reports and information on collections and debt activity for management
Supporting process changes across the Order to Cash function where required

What we offer

25 days holiday plus Bank Holidays
5% Contributory Pension scheme
Family life assurance (3x salary)
Private healthcare from day 1
Enhanced maternity and paternity pay
Cycle to work scheme
Employee Assistance Programme with 24/7 confidential helpline support
Access to learning opportunities to support career development

Fulltime

Billing & Credit Control Specialist

Location

Philippines , Pasig

Salary:

Not provided

Rentokil Initial

Expiration Date

Until further notice

Requirements

Candidate must be a graduate of BS Accountancy or any related course
Open for Fresh Graduates
Advantage with at least 2-3 year(s) of work related experience
With good communication skills
Knowledgeable in MS Office Applications
With good negotiation and analyzation skills
Applicants must be willing to work in Kalawaan, Pasig City
Full-Time position(s) available.

Job Responsibility

Ensure achievement of monthly DSO Budget and other KPI targets
Manage Accounts Receivable balance and contact customers before balances become overdue to confirm payments
Responsible in identifying slow moving accounts and escalate delinquent debts for case management
Monitor customer credit limits
Acquire sufficient information to assess the credit worthiness of new clients
Monitor Field Collectors performance and productivity
Responsible in handling disputed bills and negotiate to bring payment within the agreed terms
In-charge of the preparation of Reminder Letters
Ensure all Customer complaints & inquiries are acted as a matter of urgency and importance following the company SOPs and 2/24 promise
To maintain good business relationship and thus improve customer retention and DSO

What we offer

HMO (Health Insurance)
Paternity / Maternity Leave (if applicable)
13th Month Pay & other Statutory benefits
Group Personal Accident Insurance
Group Term Life Insurance
Paid Non working holidays
Annual pay increase
Vacation Leave
Sick Leave (with cash conversion)
Birthday Leave

Fulltime

Officer, Credit Operations Data Analyst

At Citi, we get to connect millions of people across hundreds of cities and coun...

Location

Philippines , City of Taguig, Metro Manila

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Desirably 3 years of collections, analytics of project management experience
Project Management skills
Strategic and Analytical Thinking and Input
Background/experience on numerical and data analysis
Experience in SAS programming is an advantage

Job Responsibility

Provide MIS & analytics to Credit Operations in the area of client onboarding, collections strategy and fraud management
Ensure timely delivery and accuracy of key Credit Ops MIS such as Operating Reviews, performance and productivity reports.
Work with Risk Management in developing and implementing Collections strategies. Provide strong control and close monitoring of collections performance during A/B testing.
Conduct analyses and assist in continuous improvement of existing collections strategies across buckets through introduction and modification of A/B strategies. Participate in development and implementation of the best-of-breed analytical tools and methodologies including Collections Scorecard, Bureau Information, etc. to assist overall improvement in the Collections Management
Provide Credit Operations with required data, conduct analytics in managing risk, growing profits and reducing costs
Work with International Collections Team, Digital Growth & Technology teams in the evaluation and roll-out of new/upcoming tools to increase digital offloading and automation in the collections function

What we offer

Programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more
Expanded Paid Parental Leave Policy
Empower employees to manage their financial well-being and help them plan for the future
Access to an array of learning and development resources
Generous paid time off packages
Resources and tools to volunteer in the communities in which they live and work

Fulltime

Credit Control & Legal Collections Coordinator

At Safetykleen, we help businesses operate more safely, responsibly and efficien...

Location

United Kingdom , Dinnington

Salary:

30000.00 - 36000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in credit control, debt management and collections
Confidence handling customer account issues, disputes or escalated debt cases
Strong communication skills, both written and verbal
A calm, methodical approach when dealing with sensitive or challenging situations
Good attention to detail and accurate record keeping
Strong computer literacy, including Microsoft Office
The ability to work independently and as part of a team
A full driving licence

Job Responsibility

Reviewing customer accounts to understand the position, identify risk and recommend the right next steps
Managing debt recovery activity through clear, professional communication with customers and internal teams
Liaising with third-party legal providers where accounts require formal escalation
Supporting the resolution of customer disputes by gathering information, checking account history and keeping clear records
Managing insolvency, administration, liquidation and receivership cases
Keeping credit control systems accurate and up to date, with clear notes and actions
Processing customer payments and supporting account administration linked to legal cases
Carrying out credit checks to help assess customer credit limits and reduce future risk
Working with colleagues across the business to identify recurring issues and help prevent them happening again
Providing updates on legal and debt recovery activity when required

What we offer

25 days holiday plus Bank Holidays
5% Contributory Pension scheme
Family life assurance (3x salary)
Private healthcare from day 1
Enhanced maternity and paternity pay
Cycle to work scheme
Employee Assistance Programme with 24/7 confidential helpline support
Access to learning opportunities to support career development

Fulltime

Credit Control Team Leader

At Safetykleen, we help businesses operate more safely, responsibly and efficien...

Location

United Kingdom , Dinnington

Salary:

35000.00 - 41000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in credit control, collections or debt management
Experience supervising, mentoring or leading others
Strong communication skills, with the confidence to handle escalated customer conversations
The ability to work under pressure and manage deadlines
Good judgement when dealing with customer disputes, risk and sensitive account issues
Strong attention to detail and accurate record keeping
Good Microsoft Office skills and confidence using credit control systems
The ability to challenge constructively and work with stakeholders to find solutions

Job Responsibility

Supporting, guiding and motivating the Credit Control team in their day-to-day activity
Helping the team deliver against agreed collection targets, KPIs and service expectations
Providing coaching, feedback and practical support to team members
Helping manage aged debt, reduce risk and minimise potential write-offs
Supporting the review of customer accounts where further action or legal escalation may be required
Handling escalated customer account queries professionally and constructively
Working with colleagues across the business to help resolve customer issues quickly and clearly
Ensuring credit control systems are updated accurately and reflect current activity
Preparing updates, reports and information on collections and debt activity for management
Supporting process changes across the Order to Cash function where required

What we offer

25 days holiday plus Bank Holidays
5% Contributory Pension scheme
Family life assurance (3x salary)
private healthcare from day 1
enhanced maternity and paternity pay
Cycle to work scheme
Employee Assistance Programme with 24/7 confidential helpline support
access to learning opportunities to support career development

Fulltime

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Credit Control Officer

Job Description

Job Responsibility

Requirements

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