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Credit Control Manager & Projects Specialist

United Kingdom, Salford · Job Posted January 16, 2026
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Job Description

We’re looking for a proactive and highly organised Senior Project Support professional to provide high-level operational, analytical, and project support to our Head of Credit Control for a 6 month fixed term contract. This is a hands-on role where your insight, attention to detail, and ability to translate strategy into action will directly impact our success.

Job Responsibility

  • Act as the primary support, managing priorities, follow-ups, and actions
  • Prepare management information, reports, and presentations
  • Assist in resolving complex accounts, disputes, and high-risk debt
  • Ensure continuity of service and strong communication with senior stakeholders
  • Support credit control projects including process improvements, system implementations, and policy updates
  • Maintain project plans, timelines, risk logs, and status reports
  • Identify opportunities to improve efficiency and standardisation across the business
  • Assist with audits, compliance reviews, and documentation of controls
  • Develop and roll out training materials for credit controllers and wider teams
  • Analyse key reports, including debtor days, aged debt, and cash forecasting
  • Identify trends and risks to improve cash collection and reduce bad debt
  • Support board-level reporting and presentations
  • Assist with credit limit reviews and new client credit checks
  • Work closely with the Credit Manager to provide structure, prioritisation, and guidance
  • Support workload planning, performance monitoring, and escalation management
  • Provide mentoring and guidance to junior team members
  • Build strong relationships with Sales, Payroll, Finance, and other internal teams

Requirements

  • Strong background in Credit Control or Finance within recruitment or a high-volume invoice environment
  • Deep understanding of credit control principles, billing cycles, and cash flow management
  • Experience supporting change or improvement projects
  • Advanced Excel and strong data analysis skills
  • Excellent organisational skills and ability to manage multiple priorities
  • Confident communicator able to influence senior stakeholders

Nice to have

  • Experience supporting system implementations or finance transformation projects
  • Experience in multi-brand or multi-site organisations

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