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We’re looking for a proactive and highly organised Senior Project Support professional to provide high-level operational, analytical, and project support to our Head of Credit Control for a 6 month fixed term contract. This is a hands-on role where your insight, attention to detail, and ability to translate strategy into action will directly impact our success.
Job Responsibility:
Act as the primary support, managing priorities, follow-ups, and actions
Prepare management information, reports, and presentations
Assist in resolving complex accounts, disputes, and high-risk debt
Ensure continuity of service and strong communication with senior stakeholders
Support credit control projects including process improvements, system implementations, and policy updates
Maintain project plans, timelines, risk logs, and status reports
Identify opportunities to improve efficiency and standardisation across the business
Assist with audits, compliance reviews, and documentation of controls
Develop and roll out training materials for credit controllers and wider teams
Analyse key reports, including debtor days, aged debt, and cash forecasting
Identify trends and risks to improve cash collection and reduce bad debt
Support board-level reporting and presentations
Assist with credit limit reviews and new client credit checks
Work closely with the Credit Manager to provide structure, prioritisation, and guidance
Support workload planning, performance monitoring, and escalation management
Provide mentoring and guidance to junior team members
Build strong relationships with Sales, Payroll, Finance, and other internal teams
Requirements:
Strong background in Credit Control or Finance within recruitment or a high-volume invoice environment
Deep understanding of credit control principles, billing cycles, and cash flow management
Experience supporting change or improvement projects
Advanced Excel and strong data analysis skills
Excellent organisational skills and ability to manage multiple priorities
Confident communicator able to influence senior stakeholders
Nice to have:
Experience supporting system implementations or finance transformation projects
Experience in multi-brand or multi-site organisations