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Credit Control Executive

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CloserStill Media

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Location:
Singapore , Singapore

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Singapore office of CloserStill Media (CSM) is seeking a detail-oriented and proactive Credit Control Executive to manage all aspects of credit control and billing for our events across Asia. This newly created opportunity plays a key role within our expanding Finance team, overseeing credit management and billing processes for our shows in Singapore and China. This role involves close collaboration with internal stakeholders and clients to ensure timely collections, accurate reporting and efficient financial operations across our Asian portfolio.

Job Responsibility:

  • Manage all debt collection activity (phone and email) for Asia-based events, ensuring targets are met and payments are secured prior to each show
  • Prepare and circulate weekly debtors’ reports to keep Sales teams and the Line Manager informed of collection progress
  • Conduct regular update meetings with Sales teams and Managers to agree on actions, resolve issues, and manage overdue accounts
  • Proactively identify potential bad payers and take pre-emptive steps to secure payment
  • Post and allocate customer receipts accurately within accounting systems
  • Collaborate with internal departments to resolve disputed invoices promptly
  • Provide clear, professional support on billing and account queries to both internal stakeholders and clients
  • Respond promptly to all client and internal enquiries
  • Produce ad hoc financial and performance reports as required
  • Raise and process refund requests in line with company policies
  • Attend events under your portfolio as required to manage on-site financial matters
  • Prepare management reports and contribute to Board meetings for the Singapore business

Requirements:

  • Fluent in Mandarin Chinese (speaking, reading and writing)
  • Minimum 3 years of proven experience in Credit Control and Sales Invoicing
  • Ability to thrive in a fast-paced environment while maintaining accuracy and professionalism
  • A good understanding of finance department processes and interdependencies
  • Process-oriented with the confidence to suggest improvements
  • Proficient in Microsoft Excel (intermediate level or above)
  • Awareness of local business practices and customs
  • A proven track record of meeting strict deadlines and delivering accurate financial reporting
  • Flexibility: Comfortable managing fluctuating workloads in a dynamic environment, including occasional travel and extended hours
  • Prioritisation: Strong ability to manage multiple tasks and communicate potential issues early
  • Proactive & Solution-Oriented: Demonstrates initiative, curiosity, and a “can-do” mindset when solving problems
  • Stakeholder Confidence: Comfortable engaging with colleagues and clients at all levels
  • Communication: Excellent written and spoken English, with the ability to present information clearly and professionally

Nice to have:

  • Experience with ERP systems (e.g. Salesforce)
  • Ability to speak Cantonese

Additional Information:

Job Posted:
December 07, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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