Credit Control Business Partner Job at Grant Thornton UK LLP (Milton Keynes)

In-Business QA, Business Risk Credit Analyst

The role involves quality assurance relating to Wholesale Credit Risk processes,...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Relevant work experience in Risk & Control function focusing on Wholesale Credit Risk
Hands on experience of Data Science / Data Analytics
Deep understanding of control framework in the banks
Experience in BCBS 239 is highly desirable
Python is essential
Tableau and SQL are added advantages
Consistently demonstrates clear and concise written and verbal communication skills
Effective organizational influencing skills required
Excellent problem-solving skills
Ability to see the big picture with high attention to critical details

Job Responsibility

Support the In-Business Quality Assurance Head of Data Analytics to set the global strategy for and lead the implementation and ongoing delivery of a robust Data analytics and testing program for the Quality Assurance function as it relates to Wholesale Credit Risk (WCR) data governance
Provide effective challenge on the design and operation of the data and credit processes within ICM and report any identified gaps and concerns through quarterly reports published to ICM senior management
Ability to query and clean complex datasets from multiple sources to funnel into advanced statistical analysis
Hands-on experience in designing, planning, prototyping, productionizing, deploying, maintaining, and documenting reliable and scalable data science solution
Perform design and operational effectiveness assessments of various business processes within Wholesale Credit Risk
Participate and independently lead Quality Assurance Reviews (QAR) covering data-relevant aspects
Read policies, standards, and procedures to understand key pillars, responsibilities, associated risks, and expected controls for the business process(es) in scope
Lead data discovery to identify data lineage and controls for the defined business process in scope
Evaluate findings identified through the Quality Assurance process, determine materiality, and partner with business teams to drive sustainable remediation
Collaborate within IBQA teams and with QA Directors and provide them with analytics insights

Fulltime

Vice President, Institutional Credit Management - In-Business Quality Assurance - Financial Institutions Underwriting

The ICM In-Business Quality Assurance function (QA) verifies that established st...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Quality Assurance: Demonstrable Credit / Counterparty credit risk Audit / quality assurance experience, including 5-7 years in the areas of banking, credit risk management, loan review or quality assurance review function at an investment or large commercial bank
Solid understanding of risk management and control frameworks related to Counterparty Credit Risk management or another Financial Risk discipline
Capability to understand complex counterparty credit product structures, and ideally versed in derivatives and structured investment products
Good grasp of counterparty credit risk covered process, to evaluate findings within the Quality Assurance process, determine materiality, and partnering with in-line makers and checkers for ongoing improvement, problem detection, and sustainable remediation
Strong background on core credit analysis for large corporate and finance industries including funds to properly evaluate process and quality breaks within the quality assurance function
Ideally, credit officer or analyst or operational credit risk background, with experience on day-to-day credit functions associated with analysts and risk approval
High awareness and adherence to the control environment including Quality Assurance and Quality Control
Competencies: Highly Effective interpersonal skills, with the ability to build relationships and exert influence with and without direct authority with Senior Levels of Management
Solid organizational skills with ability and willingness to work under pressure and manages time and priorities effectively
Exceptional written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority

Job Responsibility

Support the Head of FI In-Business Quality Assurance to set the global strategy for and lead the implementation and ongoing delivery of a robust Quality Assurance function
Provide effective credible challenge during QARs to Business Region Heads and Portfolio Managers, as regards to memo and process quality to ensure that weaknesses in such processes are identified and escalated as appropriate
Support with the aim to ensure wholesale credit risks within Citi are effectively identified, measured, monitored, and controlled, consistent with the bank's risk appetite and all policies and processes established within the risk governance framework
Support execution of consistent and objective assessments during QARs
Support execution of subsequent follow-up on corrective actions that were raised during QARs
Support execution of sustainability testing of corrective actions resulting from issues raised by Internal Audit or Regulators
Synthesize and prepare quarterly Quality Assurance Scorecard Reports to ICM business management that communicate and measure results and identify negative trends and potential solutions
Constant interaction with the respective Analysts and Team Leads, to ensure that quality assurance protocols are adequate for all portfolios
Support WCR IBQA function in the establishment of WCR IBQA policies, procedures, risk assessment and controls to drive effective QA coverage and standards
Support ICM Head of Markets In-Business Quality Assurance Functional Head to stay abreast of relevant changes to rules/regulations and other industry news including regulatory findings

What we offer

Extensive on-the-job training and exposure to senior leaders
Traditional learning opportunities
Access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses
Resources and tools to volunteer in the communities in which they live and work
Opportunity to give back and make a positive impact through volunteerism

Fulltime

In-Business Quality Assurance - Financial Institution

Support the implementation and ongoing delivery of a Quality Assurance function ...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Demonstratable quality control / quality assurance experience, including 3-5 years in banking, credit risk management, internal audit, loan review or quality assurance review function at an investment or large commercial bank
potential to understand complex counterparty credit product structures, and ideally versed in derivatives and structured investment products
good grasp of counterparty credit risk covered process, to evaluate findings within the Quality Assurance process, determine materiality, and partnering with in-line makers and checkers for ongoing improvement, problem detection, and sustainable remediation
understanding of risk management and controls frameworks related to counterparty credit risk management or another financial risk discipline
understanding of QA policies and procedures with the ability to execute change seamlessly
strong awareness and adherence to the control environment including Quality Assurance and Quality Control
strategic orientation to ensure the ICM organization continues to be positioned as a thoughtful and proactive partner on driving best practices to support safety and soundness within ICM and Citi
strong organizational skills with ability and willingness to work under pressure and manages time and priorities effectively with little supervision
evolving interpersonal skills, with the ability to build relationships and exert influence with and without direct authority
clear written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority

Job Responsibility

Support the Head of Sales & Trading In-Business Quality Assurance to set the global strategy for and lead the implementation and ongoing delivery of a robust Quality Assurance function in accordance with the coverage universe
assist in providing effective credible challenge during QARs to Business Region Heads and Portfolio Managers, as regards to memo and process quality to ensure that weaknesses in such processes are identified and escalated as appropriate
ensure wholesale credit risks within Citi are effectively identified, measured, monitored, and controlled, consistent with the bank’s risk appetite and all policies and processes established within the risk governance framework
execute consistent and objective assessments during QARs
conduct follow-up on corrective actions raised during QARs
implement sustainability testing of corrective actions resulting from issues identified by Internal Audit or Regulators
synthesize and prepare quarterly Quality Assurance Scorecard Reports to ICG business management
interact with Analysts and Team Leads to ensure quality assurance protocols are adequate for all portfolios
assist WCR IBQA function in establishing policies, procedures, risk assessment and controls to drive effective QA coverage and standards
stay abreast of relevant changes to rules/regulations and other industry news

Fulltime

Credit Controller Team Leader

Are you ready to lead a high-performing credit control team and drive real impac...

Location

United Kingdom , West Malling

Salary:

32304.36 GBP / Year

Commercial Services Group

Expiration Date

Until further notice

Requirements

Proven experience in Credit Control ideally within a corporate multi-entity business
Previous supervisory experience leading a Credit Control team
Demonstrable experience in driving process improvements within a Credit Control team
Strong IT skills, especially Microsoft Office and Intermediate Excel
Outstanding interpersonal skills
Team building skills and customer focused approach
Commitment to professional conduct, equality and diversity and environmental responsibility

Job Responsibility

Lead, support and coordinate the Credit Control team to deliver core responsibilities effectively
Review and approve customer refund and bad debt write off requests within policy
Act as the key point of contact for Finance Business Partners and escalate issues as needed
Maximise debt recovery and maintain comprehensive audit trails of all communications
Escalate debt collection processes in line with business policy and ensure appropriate recovery actions
Conduct regular account reviews and tackle legacy ages debt consistently
Complete bi-weekly and monthly dispute meetings
Build strong customer relationships and deliver excellent customer service
Support system development and process improvements within the Credit Control function

What we offer

25 days annual leave, plus your birthday off
Life assurance cover (4x salary)
Pension scheme with 4% employer contribution
Additional benefits including retail and gym discounts, health cash plan and cycle to work scheme
Volunteer days and access to a comprehensive wellbeing programme
Tailored learning and development support with real opportunities to progress

Fulltime

Credit Control Manager

The Credit Control Manager is responsible for leading and developing the credit ...

Location

United Kingdom , Southampton

Salary:

45000.00 - 55000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven experience as a Credit Control Manager or senior AR lead within a fast-paced corporate environment
Strong background in high-volume B2B credit control
Hands-on experience managing trade credit insurance, including: Liaison with insurers and brokers, Setting and monitoring insured credit limits, Managing claims, overdue debt, and policy compliance
Demonstrable experience managing credit risk and complex customer portfolios
Advanced Excel skills (e.g. pivot tables, lookups, data analysis)
Experience leading and developing a credit control team
Strong stakeholder management and communication skills
Results-driven with a clear focus on cash collection and risk mitigation

Job Responsibility

Own the end-to-end credit control process, ensuring timely and accurate collection of customer debt
Monitor and actively manage aged debt, prioritising high-value and high-risk accounts
Deliver and maintain cash collection targets aligned to business forecasts
Lead the resolution of complex or escalated customer payment issues and disputes
Partner with Sales and Operations to balance commercial objectives with credit risk
Set and review credit limits and payment terms in line with internal policy
Carry out customer credit assessments using financial information, credit agencies, and trading history
Ensure adherence to internal controls, delegated authorities, and audit requirements
Proactively identify emerging credit risks within the customer portfolio
Lead, coach, and develop the credit control team to drive performance and accountability

What we offer

Annual Bonus
25 Days holiday (plus bank holidays)
Life Assurance 4x basic salary
Contributory Pension (Up to 7% Company contributions)
Employee Perks portal, GP helpline and assistance programmes
Enhanced parental leave
Company events

Fulltime

Senior Lead Counsel

The Senior Lead Counsel II is a senior level position responsible for serving as...

Location

United States , Irving; Wilmington; Schaumburg; Tampa

Salary:

170000.00 - 300000.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

10+ years of relevant industry experience in financial services with extensive experience in the credit card industry
excellent leadership, communication and relationship management skills
experience in working with regulators/regulatory bodies is preferred
proven ability to apply sound judgement while managing multiple assignments simultaneously in a demanding, fast-paced environment
comprehensive knowledge of federal and state consumer credit laws affecting the credit card industry, including Truth-in-Lending Act, Equal Credit Opportunity Act, Fair Credit Reporting Act, Electronic Funds Transfer Act, Privacy laws and UDAAP
extensive experience advising on credit card matters, including: credit card account origination and issuance
marketing materials and consumer disclosures and collateral
rewards programs
digital applications, interfaces and wallets
issue identification and remediation

Job Responsibility

Legal counsel to the Citi Retail Services business, supporting strategic retail partner initiatives for private label and co-branded credit cards, providing subject matter expertise and interpretations of relevant laws, rules, regulations, and industry practices, and advising management on all manner of legal matters and risks impacting the business
providing advisory services in respect of business decisions by applying institutional knowledge against credit card industry standards, widely accepted business practices, laws, rules, and regulatory guidelines, escalating where appropriate
collaborating across internal lines of business and control/support functions to achieve coordinated and efficient outcomes on matters of common interest
coordinates closely with the other consumer Legal teams
serving as business partner and advisor to business stakeholders and functional partners (e.g., Risk, Finance, Compliance) by participating in planning and development initiatives
contributing to business objectives by using knowledge of credit card industry, laws, and regulations
actively participating in various risk reviews, governance and control forums while demonstrating keen awareness of issues that could cause financial, reputational, or legal consequences
proactively identifying, evaluating and contributing to the appropriate management of legal, regulatory, and reputational risk through cross-function collaboration, following relevant legal developments, participating in internal projects, and escalating as appropriate
managing day-to-day legal activities as a subject matter expert in area of responsibility and provide senior advisory services to business partners regarding retail partner credit card programs
negotiating, coordinating, and monitoring management of complex legal issues and making key decisions within area of responsibility, escalating where necessary

What we offer

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned vacation, unplanned sick leave and paid holidays

Fulltime

Credit Controller

We are seeking a highly motivated and skilled Credit Controller to join our fina...

Location

United Kingdom , Southampton

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven experience in credit control, ideally within a large revenue, fast-paced business environment
Knowledge of credit & collections law and regulation: Familiarity with relevant debt collection and credit control rules & legislation
Strong working knowledge of credit management practices and dispute resolution
Advanced Excel user, with demonstrable experience in creating and managing complex models
Excellent communication and negotiation skills when dealing with internal and external stakeholders
Strong organisational skills and ability to prioritise in a dynamic, high-volume environment

Job Responsibility

Manage the end-to-end credit control process, ensuring the timely collection of cash from customers in line with company targets
Monitor customer accounts, credit risk, and aged debt, taking proactive steps to minimise overdue balances
Partner with commercial, sales, and operations teams to resolve billing or contractual disputes that impact payment timelines
Maintain regular communication with clients, fostering positive relationships while ensuring payment discipline
Support forecasting and cash flow planning through accurate tracking and analysis of debtor balances
Ensure compliance with internal credit policies, governance standards, and relevant industry regulations

What we offer

Competitive salary
25 days holiday per annum plus bank holidays
Life Assurance at 4x basic salary
Defined Contribution Pension (Matched up to 7%)
Employee Benefits and Perks Portal
GP Helpline and Employee Assistance Programmes

Fulltime

Credit Controller

We are seeking a highly motivated and skilled Credit Controller to join our fina...

Location

United Kingdom , Southampton

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven experience in credit control, ideally within a large revenue, fast-paced business environment
Knowledge of credit & collections law and regulation: Familiarity with relevant debt collection and credit control rules & legislation
Strong working knowledge of credit management practices and dispute resolution
Advanced Excel user, with demonstrable experience in creating and managing complex models
Excellent communication and negotiation skills when dealing with internal and external stakeholders
Strong organisational skills and ability to prioritise in a dynamic, high-volume environment

Job Responsibility

Manage the end-to-end credit control process, ensuring the timely collection of cash from customers in line with company targets
Monitor customer accounts, credit risk, and aged debt, taking proactive steps to minimise overdue balances
Partner with commercial, sales, and operations teams to resolve billing or contractual disputes that impact payment timelines
Maintain regular communication with clients, fostering positive relationships while ensuring payment discipline
Support forecasting and cash flow planning through accurate tracking and analysis of debtor balances
Ensure compliance with internal credit policies, governance standards, and relevant industry regulations

What we offer

Competitive salary
25 days holiday per annum plus bank holidays
Life Assurance at 4x basic salary
Defined Contribution Pension (Matched up to 7%)
Employee Benefits and Perks Portal
GP Helpline and Employee Assistance Programmes

Fulltime

Credit Control Business Partner

Grant Thornton UK LLP

Location:
United Kingdom , Milton Keynes

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 16, 2026

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