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Credit Control & Billing Process Specialist

Poland, Warszawa 10000.00 - 14000.00 PLN / Month · Job Posted February 21, 2026
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Job Description

In this role, you will join a centralized finance team responsible for billing, receivables management, and maintaining high-quality financial documentation. You will cooperate closely with global finance teams and local stakeholders, supporting the full billing and collections cycle while contributing to process efficiency and best practices in an international environment. The position is dedicated to supporting foreign markets, therefore working hours are 15:00–23:00 (CET).

Job Responsibility

  • Perform billing activities, including preparation, review, and issuance of invoices as well as necessary adjustments and corrections
  • Support the billing cycle in cooperation with finance and business teams
  • Execute credit control activities, including monitoring customer balances, sending reminders, and following up on overdue receivables
  • Communicate with clients regarding outstanding balances, payment plans, and dispute resolution
  • Prepare statements of accounts, reports, and documentation related to billing and cash collections
  • Maintain accurate financial records and ensure proper documentation of activities and updates in internal systems
  • Participate in continuous improvement initiatives
  • Perform quality checks and ensure compliance with internal procedures and financial regulations
  • Escalate risks, issues, and irregularities to relevant stakeholders when required
  • Cooperate with international finance teams and Centres of Excellence to ensure consistent processes and service quality

Requirements

  • Minimum 3–4 years of experience in billing, credit control, OTC, or finance operations, preferably in an SSC or international environment
  • Fluent English (C1) – written and spoken
  • Willingness to work between 15:00 - 23:00 (CET), Monday to Friday
  • Educational background in Finance, Accounting, or a related field
  • Strong analytical and numerical skills with attention to detail
  • Experience working with financial systems and Excel
  • Ability to manage multiple tasks, meet deadlines, and work under time pressure
  • Strong communication skills and ability to cooperate with stakeholders from different countries
  • Customer-oriented mindset and proactive approach to problem solving
  • Ability to work independently while maintaining high quality and accuracy of work

What we offer

  • Private medical care and life insurance
  • In-house fitness center
  • Worldwide travel insurance (private & business)
  • Subsidized Multisport card or travel card
  • Professional development and training programs
  • Remote work opportunities
  • A dynamic, inclusive, and international team culture

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