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Credit Control Assistant

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360 Resourcing Solutions

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Location:
United Kingdom , Southampton

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Category:
Finance

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Contract Type:
Not provided

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Salary:

27500.00 GBP / Year
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Job Description:

Welcome to Charters, we're known for bringing local knowledge and strong values together, to put people first. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 26 offices and over 370 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. We're excited to offer you a new opportunity to join our Lettings Accounts team as a Credit Control Assistant based in our Southampton office. This role is a full time, Fixed Term Contract position for 12 months.

Job Responsibility:

  • Carrying out credit control for the Lettings Accounts team predominantly via phone or email
  • Deal with queries regarding accounts and statements
  • Allocate payments to correct accounts
  • Chase and follow up on rent arrears
  • Prepare and process landlord disbursements
  • Pay contractors for maintenance and repair works
  • Ensure compliance with deposit protection schemes (e.g., TDS, DPS)
  • Deal with queries regarding accounts and statements

Requirements:

  • Background in Credit Control
  • Previous industry experience ideal, although not essential
  • Basic accounting knowledge
  • Proficiency in property management software beneficial (Fixflow, Reapit)
  • Good Excel and general IT skills
  • High attention to detail and accuracy
  • Strong organisational and communication skills

Nice to have:

  • Previous industry experience
  • Proficiency in property management software (Fixflow, Reapit)
What we offer:
  • 28 days holiday
  • Competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles
  • Contributory pension scheme
  • Smart spending app gives discounts at over 900 retailers
  • Employee Assistance Programme offers free counselling support sessions
  • Get the latest gadgets and appliances with Smart Tech Scheme
  • Cycle2Work Scheme
  • Enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF
  • Professional development funding for professional qualifications

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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