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Credit Control Assistant

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360 Resourcing Solutions

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Location:
United Kingdom , Hereford

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for a part-time Credit Control Assistant based at our Pembridge site in Herefordshire. This is a fixed term contract for 12-months, working 23 hours per week Wednesday – Friday. As the Credit Control Assistant you will be managing customer credit by assessing and approving credit limits, performing regular credit checks, maintaining accurate cash allocation, issuing statements, and monitoring the sales ledger while proactively chasing overdue payments. You will also be collaborating with the sales team, resolving queries, negotiating payment plans, and supporting the Credit Control Manager with month‑end processes and reporting.

Job Responsibility:

  • Managing customer credit by assessing and approving credit limits
  • Performing regular credit checks
  • Maintaining accurate cash allocation
  • Issuing statements
  • Monitoring the sales ledger while proactively chasing overdue payments
  • Collaborating with the sales team
  • Resolving queries
  • Negotiating payment plans
  • Supporting the Credit Control Manager with month‑end processes and reporting
  • Assessing appropriateness of credit limits, and giving recommendations on credit limit increases where required
  • Approving credit limit increases up to the Credit Control Assistant’s approval limit
  • Liaising with the external sales team to assist with gathering information to support new accounts and credit limit increases
  • Performing credit checks on new customers, and current customers every 12 months
  • Ensuring Customers receipts are posted onto SAP using the bank statements, and cash is allocated in a timely basis
  • Resolving internal and external queries in a timely manner in conjunction with the sales team
  • Ensure that Customer Statements are issued in a timely manner
  • Review the sales ledger on a continual basis, and chasing customers by telephone and email that are operating out of credit terms/Limits
  • Contact customers throughout the month to check that they have all invoices due and ensure accounts are paid up-to-date and in full
  • Support the Credit Control Manager in completing the month end process and monthly management reporting
  • Negotiate and prepare payment plans for customers experiencing financial difficulties

Requirements:

  • Excellent organisational skills and attention to detail
  • Previous experience in credit control, finance, or related field
  • Experience in the use of SAP or another Accounting system
  • Good literacy, numeracy and IT skills including MS Word and Excel
  • Has strong interpersonal skills and can liaise with all internal and external stakeholders

Nice to have:

  • A credit control qualification, such as CICM
  • Demonstrate ongoing professional development
What we offer:
  • 25-days annual leave plus bank holidays (pro rata for part time hours)
  • Contributory pension scheme
  • Employee Assistance Programme
  • Free on-site parking

Additional Information:

Job Posted:
February 16, 2026

Employment Type:
Parttime
Work Type:
On-site work
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