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360 Resourcing Solutions Logo 360 Resourcing Solutions · Finance

Credit Control Assistant

United Kingdom, Southampton Employment contract 27500.00 GBP / Year · Job Posted May 20, 2026
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Job Description

We are Charters, part of Lomond, the UK’s leading network of lettings and estate agencies, we combine trusted local expertise with exciting career opportunities across 26 offices and 370 property professionals. We have an opening for a proactive and detail-focused Credit Control Assistant to join our busy Lettings Accounts team in Southampton. If you’re organised, confident handling accounts, and enjoy working in a fast-paced environment where accuracy matters, this could be the perfect opportunity to grow your career.

Job Responsibility

  • Managing credit control for the Lettings Accounts team via phone and email
  • Chasing and following up on rent arrears
  • Handling tenant and landlord enquiries
  • Allocating payments and resolving account queries
  • Preparing landlord disbursements
  • Processing contractor payments for maintenance and repairs
  • Working closely with internal teams to keep accounts running smoothly

Requirements

  • Previous Credit Control experience preferred
  • Property industry experience beneficial but not essential
  • Basic accounting knowledge and strong numerical skills
  • Good Excel and IT skills
  • Experience with Reapit or Fixflow is an advantage
  • Excellent organisation, communication, and attention to detail

Nice to have

  • Property industry experience beneficial but not essential
  • Experience with Reapit or Fixflow is an advantage

What we offer

  • Competitive salary with bonus opportunities
  • 28 days holiday
  • Contributory pension scheme
  • Discounts at 900+ retailers
  • Free counselling and wellbeing support
  • Smart Tech Scheme
  • Cycle2Work Scheme
  • Enhanced family-friendly leave
  • Funded professional qualifications and career development support
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