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Credit/Collections Supervisor

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Robert Half

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Location:
United States , College Point, New York

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for an experienced Credit/Collections Supervisor to join our team in College Point, New York. This role requires a strong background in medical collections and revenue cycle management, particularly within the healthcare and dialysis sectors. The ideal candidate will possess advanced knowledge of billing workflows and payer regulations, along with the ability to lead strategic initiatives to optimize collections and compliance.

Job Responsibility:

  • Oversee and manage medical collections processes, ensuring timely follow-up and resolution for healthcare and dialysis accounts
  • Develop and implement strategies to reduce outstanding balances and improve accounts receivable metrics
  • Analyze trends in accounts receivable performance and recommend actionable solutions to enhance collections efficiency
  • Collaborate with cross-functional teams, including billing, finance, patient access, and front desk, to address collection challenges and streamline processes
  • Ensure compliance with payer rules, company policies, and regulatory requirements related to healthcare reimbursement
  • Maintain in-depth knowledge of Medicare, Medicaid, and private insurance regulations and their impact on collections
  • Utilize healthcare technology systems, such as Epic, to manage and monitor billing and collection workflows
  • Provide guidance and training to team members on best practices for collections and revenue cycle management
  • Monitor and report on Days Sales Outstanding (DSO) metrics to senior management
  • Ensure all collection activities align with organizational goals and legal standards

Requirements:

  • Minimum of 3 years of direct experience in medical collections, with a focus on healthcare and dialysis
  • Comprehensive understanding of revenue cycle management and payer regulations, including Medicare and Medicaid
  • Expertise in dialysis billing and collections workflows
  • Proficiency with healthcare technology systems, such as Epic
  • Strong analytical skills to assess accounts receivable trends and develop effective strategies
  • Knowledge of healthcare reimbursement processes and regulatory requirements
  • Ability to collaborate effectively with cross-departmental teams
  • Excellent communication and leadership skills to guide and train team members
What we offer:
  • medical, vision, dental, and life and disability insurance
  • company 401(k) plan

Additional Information:

Job Posted:
April 19, 2026

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