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Credit/Collections Supervisor or Manager

United States, New York · Job Posted March 13, 2026
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Job Description

We are looking for an experienced Credit/Collections Supervisor or Manager to join our clients team. This role involves leading a dynamic team, managing high-volume commercial collections, and ensuring efficient credit analysis and approval processes. The ideal candidate will bring expertise in commercial credit and collections, as well as a strong ability to oversee and optimize team performance.

Job Responsibility

  • Lead and manage a team of three collection specialists to achieve departmental goals
  • Handle a high volume of commercial collections with precision and efficiency
  • Conduct thorough credit analysis to assess the financial viability of clients
  • Approve credit applications based on established criteria and risk assessment
  • Monitor and evaluate team performance, providing guidance and training as needed
  • Develop and implement strategies to improve collection processes and reduce outstanding balances
  • Collaborate with other departments to ensure seamless credit and collection operations
  • Utilize Yardi software to maintain accurate records and streamline workflows
  • Prepare regular reports detailing collection activities and progress
  • Address escalated collection issues and negotiate payment solutions effectively

Requirements

  • Proven experience in commercial credit and collections management
  • Strong knowledge of credit analysis and approval processes
  • Proficiency in Yardi software is required
  • Ability to lead and motivate a team to meet performance targets
  • Excellent negotiation and communication skills
  • Solid understanding of financial principles and risk assessment
  • Detail-oriented with strong organizational and analytical abilities
  • Ability to work effectively in a fast-paced, high-volume environment

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • company 401(k) plan

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