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We are offering an exciting opportunity to a Credit/Collections Supervisor/Manager in Pittsburgh, Pennsylvania. You will be joining a fast-paced environment where your expertise in B2B collections, CRM, and accounting software systems will be highly utilized.
Job Responsibility:
Supervise the process of customer credit applications with accuracy and efficiency
Develop and implement collection strategies in collaboration with attorneys, ensuring firm and client guidelines are met
Oversee the review and evaluation of delinquent accounts, determining appropriate actions according to firm policy and legal requirements
Handle collections inquiries and provide prompt responses
Be responsible for data entry tasks
Generate reports as needed
Perform other duties related to the job as assigned
Utilize Microsoft Office365 and Microsoft Teams for various tasks
Maintain relationships with clients and colleagues
Utilize Elite/3E and ARCS for specific tasks
Oversee the maintenance of accurate customer credit records and cash applications
Monitor customer accounts and enforce necessary actions