Credit Collections Supervisor Manager Job at Robert Half (Lancaster)

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Collections Supervisor

We are looking for an experienced Collections Supervisor to lead commercial cred...

Location

United States , Hot Springs National Park

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience supervising commercial collections and credit operations in a business-to-business environment
Strong knowledge of commercial credit practices, collections procedures, and account risk evaluation
Ability to approve credit based on financial information, payment history, and established guidelines
Proficiency in Microsoft Excel for reporting, analysis, and account tracking
Demonstrated success managing collection workflows and improving receivables performance
Strong communication and negotiation skills with the ability to handle sensitive account discussions professionally
Excellent organizational skills with the ability to manage multiple priorities and follow through on deadlines

Job Responsibility

Oversee day-to-day commercial collections operations and ensure past-due accounts are addressed in a timely and effective manner
Review customer accounts to assess payment trends, identify risk, and recommend appropriate collection strategies
Support and approve credit decisions in alignment with established policies and business objectives
Monitor aging reports and collection metrics to prioritize workload and improve cash flow results
Use Microsoft Excel to analyze account data, prepare reports, and track team performance against key targets
Partner with internal stakeholders and customers to resolve billing concerns, payment disputes, and credit-related issues
Provide guidance to collection staff, promote consistent processes, and help maintain a high standard of account management
Maintain accurate documentation of collection activity, credit evaluations, and account status updates

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Credit Supervisor (Saudi National)

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and...

Location

Saudi Arabia , Riyadh

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Education: High school diploma or G.E.D. equivalent
Related Work Experience: At least 2 years of related work experience
Supervisory Experience: At least 1 year of supervisory experience

Job Responsibility

Assist management in reviewing existing and evolving operating/financial issues
Check figures, postings, and documents for accuracy
Organize, secure, and maintain all files, records, cash and cash equivalents
Record, store, access, and/or analyze computerized financial information
Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers
Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables
Prepare, review, reconcile, and issue bills, invoices, and account statements
Review, reconcile, and/or process credit card vouchers, advance deposits, overpayment, cancelled reservations, tax exemptions, and voucher invoices
Respond to and/or resolve questions or disputes from Marriott's Shared Service Center/guest, credit card companies, and banks
Conduct credit checks as directed

Fulltime

Credit & Collections Associate

Reporting to the Accounts Receivable Supervisor, the Credit & Collections Associ...

Location

Canada , Vancouver

Salary:

47600.00 - 68000.00 USD / Year

Canfor

Expiration Date

Until further notice

Requirements

Post-secondary education completion
Core accounting and/or credit management courses preferred but not required
3 - 5 years of administrative experience - collection and/or accounting experience preferred
Previous experience in the lumber, pulp, or manufacturing industry is an asset
Strong computer skills and solid background working with modern office software and reporting tools including Microsoft 365 applications
Strong Excel proficiency is crucial for success in this role
Microsoft Fabric, Power BI and Power Automate abilities would be a strong asset
JD Edwards experience would be considered an asset
Self-motivated with strong communication skills and the ability to work in a fast-paced dynamic team environment
Well organized, with a high degree of accuracy and attention to detail

Job Responsibility

Collect Accounts Receivable as close to selling terms as possible
Maintain timely, accurate information that meets Credit Management requirements
Promptly identify overdue amounts and implement systematic follow-up
Record collection progress including weekly Credit Exception and Aged Trial Balance reports
Notify A/R Supervisor of cash flow problems
Provide special assistance to customers
Retain and enhance customer goodwill
Assist credit manager with administrative duties
Cash Application of assigned accounts
Reconciliation of unapplied cash, short payment, and payment discrepancies

What we offer

Performance-based incentive plans
Recognition programs
Benefits
Paid leaves
Pension plans with base and matching contributions
Savings options
Robust health & well-being initiatives
Investment in development

Fulltime

Assistant Credit Manager

Assists in the day-to-day operations of accounts receivables, ensuring that invo...

Location

Saudi Arabia , Riyadh

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

4-year bachelor's degree in Finance and Accounting or related major
no work experience required

Job Responsibility

Assists in the day-to-day operations of accounts receivables, ensuring that invoices being sent out are correct and dispersed in a timely manner
Follows up on any delinquent accounts
Researches and decides upon credit authorization for incoming customers
Generates and provides accurate and timely results in the form of reports, presentations, etc.
Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data
Completes accounts receivable period end closing functions and procedures
credit and period end reporting
Upholds the policies and procedures outlined in the credit policy
Interacts with sales and catering staff for timely credit decisions on incoming customers
Demonstrates knowledge of job-relevant issues, products, systems, and processes

Fulltime

Assistant Credit Manager

Assists in the day-to-day operations of accounts receivables, ensuring that invo...

Location

Indonesia , Jakarta

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

4-year bachelor's degree in Finance and Accounting or related major
no work experience required

Job Responsibility

Assists in the day-to-day operations of accounts receivables, ensuring that invoices being sent out are correct and dispersed in a timely manner
Follows up on any delinquent accounts
Researches and decides upon credit authorization for incoming customers
Generates and provides accurate and timely results in the form of reports, presentations, etc.
Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data
Completes accounts receivable period end closing functions and procedures
credit and period end reporting
Upholds the policies and procedures outlined in the credit policy
Interacts with sales and catering staff for timely credit decisions on incoming customers
Demonstrates knowledge of job-relevant issues, products, systems, and processes

Fulltime

Assistant Credit Manager

Assists in the day-to-day operations of accounts receivables, ensuring that invo...

Location

Indonesia , Jakarta

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

4-year bachelor's degree in Finance and Accounting or related major
no work experience required.

Job Responsibility

Assists in the day-to-day operations of accounts receivables, ensuring that invoices being sent out are correct and dispersed in a timely manner
Follows up on any delinquent accounts
Researches and decides upon credit authorization for incoming customers
Generates and provides accurate and timely results in the form of reports, presentations, etc.
Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data
Completes accounts receivable period end closing functions and procedures
credit and period end reporting
Upholds the policies and procedures outlined in the credit policy
Interacts with sales and catering staff for timely credit decisions on incoming customers
Demonstrates knowledge of job-relevant issues, products, systems, and processes

Fulltime

Collections Supervisor

We are looking for an experienced Collections Supervisor to lead accounts receiv...

Location

United States , Indianapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

3 to 5 years of collections experience, including at least 1 to 2 years in a lead or supervisory capacity
Strong background in accounts receivable and B2B collections environments
Knowledge of collection procedures, account reconciliation practices, and credit policy administration
Experience creating, tracking, and interpreting KPIs and other performance metrics
Proficiency with collections systems and Microsoft Office, with strong Excel capabilities
Familiarity with Sage Intacct is preferred
Excellent leadership, communication, analytical, and problem-solving skills
Ability to manage confidential information with discretion and professionalism

Job Responsibility

Lead the daily workflow of the collections team, ensuring overdue balances are addressed promptly and consistently
Maintain ownership of a select group of critical or complicated accounts while supporting broader team collection efforts
Establish meaningful performance measures and use reporting to monitor productivity, recovery results, and customer outreach activity
Define individual expectations for team members, review progress regularly, and provide constructive feedback to improve results
Train and mentor staff on effective collection approaches, clear communication, and sound negotiation practices
Oversee collection activity to ensure alignment with company policies, credit guidelines, and applicable regulatory standards
Handle escalated account concerns and customer disputes with urgency and sound judgment
Partner with internal teams to resolve billing, payment, and account issues that affect collections performance
Prepare recurring summaries on aging, team effectiveness, and collection trends for leadership review
Identify operational improvements that streamline workflows and strengthen cash recovery outcomes

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Fulltime

Collections Supervisor

We are looking for an experienced Collections Supervisor to lead a dedicated tea...

Location

United States , Manchester

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in a supervisory role within collections, ideally in banking or credit unions
In-depth knowledge of consumer lending products such as mortgages, auto loans, and credit cards
Demonstrated ability to coach, mentor, and develop team members to achieve their full potential
Strong communication skills and the ability to handle escalated situations with professionalism
Experience in call monitoring and performance management to ensure quality and compliance
Proficiency in analyzing collections data and identifying actionable insights
Familiarity with tracking systems and metrics reporting tools
Ability to work collaboratively with leadership to drive operational improvements

Job Responsibility

Supervise and support a team of Collections Representatives, ensuring adherence to performance standards and company policies
Monitor calls to evaluate quality, compliance, and effectiveness, providing constructive feedback for improvement
Ensure team members consistently meet productivity goals and maintain high-quality service standards
Analyze and report on collections metrics, identifying trends and opportunities for improvement
Resolve escalated customer concerns and manage complex account issues with professionalism and efficiency
Conduct regular one-on-one meetings with team members to review performance, set goals, and provide coaching
Facilitate learning and development opportunities to enhance team capabilities and individual growth
Collaborate with leadership to implement process improvements that optimize collections strategies
Promote a culture of accountability and continuous improvement within the team
Maintain up-to-date knowledge of consumer lending products to support team operations effectively

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

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Credit Collections Supervisor Manager

Job Description

Job Responsibility

Requirements

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