Credit/Collections Specialist, Robert Half

Credit/Collections Specialist

Robert Half

Location:
United States, Monmouth County

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a dedicated Credit/Collections Specialist to join our team on a contract to permanent based in Monmouth County, New Jersey. This role involves managing accounts receivable processes, resolving customer issues, and promoting timely payment solutions. If you are detail-oriented, self-motivated, and excel in communication and problem-solving, this position offers an excellent opportunity to contribute to a dynamic environment.

Job Responsibility:

Conduct outbound calls to clients with overdue accounts, maintaining professionalism and fostering positive customer relationships
Monitor and manage open accounts to ensure timely collection efforts
Address billing challenges and resolve accounts receivable delinquencies with a focus on customer satisfaction
Take proactive steps to encourage timely payments from clients
Process payment transactions and handle credit requests accurately
Identify and analyze factors contributing to account delinquencies, presenting findings to management
Generate reports on credit card declines, expirations, delinquency letters, and related matters
Collaborate with operations, dispatch, and billing departments to address and resolve account issues
Perform other assigned duties as needed to support the collections and AR follow up processes

Requirements:

Minimum of 2 years of experience in credit and collections is required
Strong attention to detail and a high level of accuracy in all tasks
Ability to work independently while efficiently managing critical priorities
Adaptability to fast-paced and evolving work environments
Patience and resilience in handling stressful situations
Exceptional communication, analytical, and problem-solving skills
Familiarity with credit and collections processes is essential

What we offer:

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
July 26, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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