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The Credits and Collections Coordinator is responsible for assisting with the invoicing and pricing process for customer orders, ensuring accuracy and compliance with internal protocols. This includes daily invoice verification, applying freight and extra charges, and placing orders on hold when necessary.
Job Responsibility:
Manage daily invoicing: ensure all orders are priced, apply freight, place unpriced or PAS orders on hold, and email non-EDI invoices to customers
confirm delivery of extra charges when applicable
Process weekly trouble settlements, including pricing, redelivery, and related fees
Contact customers weekly to coordinate PAS returns
Apply freight and additional charges to all restock orders weekly
Price PAS orders and process returns weekly
File truck claims as needed
Support AR by investigating large cash receipt shortages and applying unidentified credits
Apply daily pricing or quality credits to orders per sales team
Assist AP in resolving discrepancies on brokerage, purchased product, and outside purchase bills
Requirements:
Bachelor’s degree in Accounting, Finance, Economics or related field
3-5 + Years of experience in accounting or finance-related role
Understanding of invoicing, billing processes, order reconciliation, and settlements
Proficiency in accounting software and Microsoft Suite (Outlook, Excel)
Experience with ERP
Attention to detail, problem-solving skills, and organization abilities
Ability to manage daily and weekly tasks independently and meet strict deadlines
Strong organizational skills and ability to prioritize multiple tasks in a fast-paced environment
Ability to work independently while collaborating with cross-functional teams
Willingness to learn, adapt, and ask insightful questions to gain clarity