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Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.
Job Responsibility:
evaluating credit applications
monitoring customer credit limits
collecting outstanding payments
resolving billing issues
assisting with charge backs
updating credit profiles
collaborating with sales and management on credit decisions and terms
analyze customer accounts
recommending accounts for third-party collections
arranging debt payoffs
ensuring compliance with policies and applicable credit/collections laws and regulations
process payments and refunds
update account records
provide assistance where collection efforts are needed
Create and maintain credit history records
Set up new client accounts
Document daily collection activity
Complete collection effort calls
Reviewing and approving credit holds
Generate legal collections documents
Spreadsheet Maintenance
Perform payment reconciliations
Assist customer service department
Develop and schedule payment plans
Requirements:
Bachelors degree in Accounting/Finance/Business Administration
2+ years of B2B Collections experience
Proficient ERP/accounting systems experience
Intermediate Microsoft Excel skills
Manufacturing, Distribution, Construction industry preferred
Excellent negotiation, communication, and problem-solving skills
Nice to have:
Manufacturing, Distribution, Construction industry preferred