Credit & Collections Specialist

• Oversee day-to-day credit activities by applying company credit standards and helping maintain consistent practices across accounts
• Track outstanding accounts receivable balances, identify collection concerns, and take timely action to improve payment performance
• Maintain accurate customer credit records, including supporting documentation, account updates, and review history
• Perform recurring evaluations of customer creditworthiness using available financial information, payment trends, and credit tools
• Partner with regional teams and subsidiary personnel to resolve credit and collection challenges and support account decisions
• Process cash applications and organize related backup documentation to ensure accurate recordkeeping and audit readiness
• Support compliance with applicable sales tax requirements as well as internal financial policies and procedures
• Prepare recurring reports for regional leadership that summarize account status, collection activity, and credit-related trends
• Provide guidance to accounting and sales staff on credit processes, documentation expectations, and best practices
• Help protect the company’s legal and financial interests related to customer accounts and property improvement rights as needed

• 3+ years of experience in credit, collections, commercial credit, or a related accounting support function
• Working knowledge of credit analysis, credit approval practices, and established credit policies and procedures
• Experience using credit scoring tools and familiarity with laws and regulations related to credit activities
• Strong negotiation and problem-solving skills with the ability to manage sensitive customer situations professionally
• Proficiency with Microsoft Excel, Word, and PowerPoint, along with solid overall computer skills
• Excellent written and verbal communication skills and the ability to collaborate effectively with internal teams
• Availability for limited travel as needed
• Construction, heavy civil, or highway industry experience is strongly preferred

Construction, heavy civil, or highway industry experience is strongly preferred

• medical, vision, dental, and life and disability insurance
• 401(k) plan