CrawlJobs Logo

Credit & Collections Specialist

themuse.com Logo

The Muse

Location Icon

Location:
United States

Category Icon
Category:
Customer Service

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

17.75 - 18.50 USD / Hour
Save Job
Save Icon
Job offer has expired

Job Description:

This Collections Specialist will join our Client AR, Collections team in RCM. This position will work with physician offices, hospital laboratories, attorneys, and internal customers to ensure that all client needs are addressed accurately and efficiently. The Collections Specialist will provide product education, offer payment plan agreements, settlements and handle a wide variety of questions while ensuring a world-class customer experience and meeting the goal of reducing >60day balances. The ideal candidate will be motivated to work with a customer centric team in an innovative company.

Job Responsibility:

  • Follow SOP's to reduce aging AR >60-day balances
  • Outreach to customers by phone, email, and/or letters
  • Handle sensitive information in a confidential manner
  • Prepare updates on account resolution for various levels of leadership
  • Document all activities and attempts to reduce balances
  • Prepare placement packages for outside attorneys for possible litigation
  • Communicate via telephone with operations management, physicians, attorneys, and internal customers
  • Utilize tools to obtain improved billing information
  • Perform research and evaluation of complex projects/assignments to identify and measure financial implications
  • Analyze and determine areas for process improvement and education

Requirements:

  • High School Diploma or GED equivalent
  • 1 year of relevant healthcare billing experience

Nice to have:

1 year of experience in a call center, customer service, or collections environment

What we offer:
  • Medical
  • Dental
  • Vision
  • Life
  • STD/LTD
  • 401(k)
  • Paid Time Off (PTO) or Flexible Time Off (FTO)
  • Tuition Reimbursement
  • Employee Stock Purchase Plan

Additional Information:

Job Posted:
May 05, 2026

Expiration:
May 08, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Icon
The Muse - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon
PREMIUM
More languages and countries
Unlock 29494 hidden job offers
Languages
English Čeština Deutsch Ελληνικά Español Français +15
Countries
United States United Kingdom India Canada Australia +
See plans
Plans from $2.99 / month

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Credit & Collections Specialist

Credit and Collections Specialist

Credit and collections specialists should have excellent customer service, negot...
Location
Location
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent customer service, negotiation, communication, and analytics skills
  • Bachelor’s or associate degree in accounting or a related area preferred
Job Responsibility
Job Responsibility
  • Creating and maintaining credit history files
  • Analyzing and assessing the creditworthiness of accounts and clients using external credit risk management tools and reports
  • Supporting the collection efforts/calls for accounts receivable portfolio
  • Documenting daily collections activity
  • Researching account disputes and billing discrepancies
  • Performing account and payment reconciliations
  • Responding to credit inquiries from external and internal clients
  • Identifying delinquent accounts requiring external collection efforts
  • Identifying bad debt or financial exposure
Read More
Arrow Right

Credit and Collections Specialist

The role involves managing customer credit information, conducting collection pr...
Location
Location
United States , Cranston, RI
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proficient in using Customer Relationship Management (CRM) software
  • Demonstrable experience in managing Accounts Receivable (AR)
  • Ability to handle and respond to inbound calls effectively
  • Proven track record in executing billing functions
  • Knowledge and understanding of collection processes
  • Experience in performing year-end closings
  • Strong skills in Credit Risk Management
Job Responsibility
Job Responsibility
  • Accurately process customer credit applications and maintain records
  • Analyze credit limits, past due status, customer trend, and associated risk to approve or deny sales orders
  • Manage relations with credit reporting agencies and collections agencies
  • Negotiate and enforce payment plans with customers
  • Regularly review customer hold list and overdue accounts and contact accounts for payment
  • Monitor accounts for payment trends and warning signs
  • Conduct periodic credit reviews on accounts to ensure credit limits, terms, and creditworthiness are accurate
  • Audit delinquent accounts considered to be uncollectible, ensuring maximum efforts have been taken before filing the account with an outside collections agency
  • Verify all credits/returns are accurate and finalize
  • Manage customer credit files and all associated paperwork
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • eligibility to enroll in company 401(k) plan
  • Fulltime
Read More
Arrow Right

Credit & Collections Specialist with Spanish

Location
Location
Poland , Kraków
Salary
Salary:
Not provided
content.perkinelmer.com Logo
PerkinElmer
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Very good level of English and Spanish - at least CEFR B2 level
  • Open-mined team player with a positive attitude
  • Willing to work in the afternoon hours (with additional allowance provided)
  • Preferably 1-2 years of experience in Accounts Receivable / Credit Collections / Customer Service or other finance departments
  • Working knowledge of SAP experience or other ERP will be an asset
  • Must be professional and ethical with high integrity
  • Should have excellent analytical skills
  • Process-driven and organized, with sufficient flexibility to accommodate ad hoc requests
  • Supports, leads and contributes to process improvements
Job Responsibility
Job Responsibility
  • Collection of receivables for customers located in the America
  • Regular verification of customers’ balance of accounts
  • Investigation of reasons for unpaid invoices, sending out of demand letters for payment
  • Phone and email communication with clients
  • Collection cycle and reduce Past Due Receivables improvement
  • Performing credit assessment and setting credit lines per Customer
  • Support Bad Debt Reserve and Write Off processes
  • Processing of the clearing of invoices with payments or credit notes using SAP
  • Liaison with Treasury Department to gather information of remittances with insufficient data
  • Cooperation with other internal departments of PerkinElmer as: Customer Service, Procurement, General Ledger, Digital Transactions and more
What we offer
What we offer
  • Private healthcare including dental care – MEDICOVER
  • Life and long-term disability insurance
  • MyBenefit Cafeteria system
  • Multisport Card
  • Social Fund Subsidies
  • Home Office allowance
  • Tuition reimbursement
  • Referral awards
  • Internal career development opportunities in multiple business areas
  • Day off to celebrate your birthday, and up to 3 additional days of vacation by length of service in the company
Read More
Arrow Right

Collections Specialist

We are looking for a motivated and detail-oriented Collections Specialist to joi...
Location
Location
United States , White Plains
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in commercial and consumer collections, including B2B environments
  • Strong understanding of credit approvals, collection processes, and debt settlement
  • Proficiency in Microsoft Excel and Outlook for tracking and reporting purposes
  • Ability to interpret and analyze aging reports to prioritize collection efforts
  • Exceptional customer service skills with a focus on building client relationships
  • Excellent communication and organizational skills to handle high-volume tasks efficiently
  • Familiarity with call center operations and handling customer inquiries
  • Adaptability to manage multiple responsibilities and support departmental needs
Job Responsibility
Job Responsibility
  • Review and approve next-day delivery orders by adhering to company policies and assigned credit terms
  • Conduct high-volume collection calls to secure payments and promptly resolve any client issues
  • Investigate payment discrepancies and deductions, coordinating with other departments to process necessary paperwork
  • Maintain communication with management and sales teams to address collection concerns and ensure timely resolutions
  • Adapt to different roles within the department to provide support and coverage during staff absences
  • Post daily payments to the Cash Easy System as required
  • Process daily transactions and assist customers with inquiries and weekly account updates
  • Monitor and analyze aging reports to identify overdue accounts and develop strategies for resolution
  • Ensure superior customer service by addressing client concerns effectively and professionally
  • Collaborate with the credit team to approve credit lines and manage balances efficiently
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan
  • Free online training
  • Fulltime
Read More
Arrow Right

Credit Specialist

We are looking for a Credit Specialist for a Milwaukee, Wisconsin area organizat...
Location
Location
United States , Milwaukee
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proficiency in Accounts Receivable (AR) is mandatory
  • Must possess a strong understanding of Collection Processes
  • Familiarity with Credit Review processes is required
  • Experience in Cash Applications is essential
Job Responsibility
Job Responsibility
  • Accurately processing customer credit applications in a timely manner
  • Implementing collection processes to ensure smooth workflow
  • Regularly reviewing customer credit standing and making necessary adjustments
  • Applying cash transactions to the correct customer accounts
  • Maintaining up-to-date and accurate records of customer credit information
  • Resolving customer inquiries related to credit applications and processes
  • Monitoring customer accounts for any irregularities and taking appropriate action
  • Utilizing Accounts Receivable (AR) skills to manage and track customer payments
  • Collaborating with the team to improve credit review and collection processes
  • Ensuring adherence to all industry regulations and standards in all credit-related operations
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • eligibility to enroll in company 401(k) plan
  • Fulltime
Read More
Arrow Right

Collections Specialist

Local Credit Union needs temporary assistant to assist with Collection Calls. Mu...
Location
Location
United States , Albuquerque
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 2 years of experience in collections, accounts receivable, or a related field
  • Proficiency in accounting software systems such as Great Plains (GPAC) and IBM AS/400
  • Experience using Microsoft Excel for tracking and managing financial data
  • Familiarity with billing functions, collection processes, and credit management
  • Strong customer service skills with the ability to handle sensitive financial matters
  • Knowledge of tools like Accurint to support collection efforts
  • Excellent organizational and communication skills to manage multiple accounts effectively
Job Responsibility
Job Responsibility
  • Make collection calls to customers to manage the recovery of outstanding payments
  • Manage Accounts Receivable to ensure all payments are on schedule
  • Utilize accounting software systems to track and record payment transactions
  • Perform customer service duties to resolve customer credit inquiries
  • Use Microsoft Excel to maintain accurate customer credit records
What we offer
What we offer
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

Credit Specialist

Robert Half has partnered with a thriving global company on their search for an ...
Location
Location
United States , Wilmington
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelors degree in Accounting/Finance/Business Administration
  • 2+ years AR, Cash Apps & Collections experience
  • Proficient in Microsoft Office Suite
  • Strong understanding of billing and collections
  • Excellent negotiation skills
Job Responsibility
Job Responsibility
  • Create and maintain credit history records
  • Assist with administrative activities
  • Document daily collection activity
  • Assist with ACH transactions
  • Complete collection effort calls
  • Daily Cash Applications
  • Access and analyze credit worthiness
  • Identify delinquent accounts
  • Perform payment reconciliations
  • Assist customer service department
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

Collections Specialist

This role will involve significant interaction with insurance companies and oper...
Location
Location
United States , Carrollton
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 5 years of experience in a Collections Specialist role or similar
  • Proficiency in Accounts Receivable (AR) management
  • Proven experience in answering inbound calls professionally and efficiently
  • Thorough understanding and application of collection processes
  • Demonstrable experience with NetSuite software
  • Prior experience in commercial collections is highly desirable
  • Proficient in Microsoft Excel, including the use of formulas and data analysis tools
Job Responsibility
Job Responsibility
  • Engage in frequent communication with insurance companies to collect on invoices related to reconstruction work
  • Manage the process of invoicing periodically throughout the duration of projects
  • Handle collections of mitigation invoices from the insurance carrier, which may sometimes involve collecting from homeowners or business owners
  • Ensure accurate and efficient processing of customer credit applications
  • Maintain precise customer credit records
  • Monitor customer accounts and take necessary action based on their status
  • Collect on supplemental invoices, ensuring all payments are made in a timely manner
  • Respond to and resolve customer inquiries, providing high-quality customer service
  • Utilize systems such as NetSuite and Microsoft Excel to manage and track collection processes
  • Work closely with operation teams to understand and streamline collection processes
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • eligibility to enroll in company 401(k) plan
  • Fulltime
Read More
Arrow Right