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Credit & Collections Specialist

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Robert Half

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Location:
United States , Morristown

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Category:
Finance

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Contract Type:
Employment contract, Contract work

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Salary:

Not provided
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Job Description:

A growing, business-facing organization in the Morristown area is seeking a Credit & Collections Specialist to support its AR operations. This role focuses on managing customer accounts, driving timely collections, and maintaining strong relationships while ensuring accurate credit assessments and minimizing risk exposure.

Job Responsibility:

  • Manage a portfolio of customer accounts, monitoring aging and proactively following up on outstanding balances
  • Conduct collection efforts via phone and email while maintaining a professional, customer-focused approach
  • Review and evaluate credit applications, establish credit limits, and monitor risk exposure
  • Research and resolve billing discrepancies, short payments, and unapplied cash
  • Partner with sales and internal teams to address account issues and improve collection timelines
  • Maintain accurate account records, notes, and documentation within the system
  • Prepare aging reports and provide regular updates on collection status and risk accounts
  • Support month-end close by reconciling AR balances and ensuring proper account treatment

Requirements:

  • 3+ years of experience in credit, collections, or accounts receivable
  • Experience performing credit analysis, including reviewing financial statements, credit reports, and setting credit limits
  • Strong understanding of risk assessment and creditworthiness evaluation
  • Ability to interpret financial data, including balance sheets and income statements
  • Proven track record of reducing DSO and improving collection performance
  • Experience managing a portfolio of accounts and prioritizing collection efforts
  • Proficiency in Excel (pivot tables, VLOOKUP) and ERP systems (SAP, Oracle, NetSuite, etc.)
  • Strong communication and negotiation skills when working with customers and internal teams
  • High attention to detail with the ability to identify discrepancies and resolve issues quickly
  • Knowledge of credit policies, procedures, and compliance standards
What we offer:
  • medical coverage
  • vision coverage
  • dental coverage
  • life insurance
  • disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
May 13, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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