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We are looking for a dedicated Credit & Collections Manager to join our team. In this long-term contract position, you will play a key role in managing accounts receivable processes, driving strategic initiatives, and ensuring smooth customer interactions. This role requires an analytical mindset and the ability to independently tackle challenges while collaborating with a team to improve processes.
Job Responsibility:
Manage and resolve customer disputes related to accounts receivable, credit, invoicing, and statements
Translate accounts receivable balance statements and reconcile payments, reductions, and open balances
Collaborate with external teams to drive cash application processes and oversee collections efforts
Establish and monitor key performance indicators, ensuring processes align with organizational goals
Conduct strategic planning and project management to address AR cleanup and process improvements
Build and maintain relationships with key accounts, focusing on high-touch customer interactions
Identify issues with customer payments lacking invoice details and create actionable solutions
Utilize SAP software to analyze accounts receivable data and generate accurate reports
Develop advanced Excel tools, including pivot tables and vlookups, to streamline data analysis
Work independently while contributing to team efforts to optimize AR and credit processes
Requirements:
A minimum of 5 years of experience in accounts receivable, credit analysis, and collections
Strong proficiency in SAP software, including the ability to run statements and analyze data
Advanced Excel skills, including creating pivot tables and using vlookups
Demonstrated ability to manage customer accounts and resolve disputes effectively
Experience in driving process improvements and strategic initiatives within AR and credit functions
Proven ability to work independently and take ownership of projects
Exceptional analytical thinking and problem-solving skills
Familiarity with commercial credit and collections processes
What we offer:
medical, vision, dental, and life and disability insurance