Credit & Collections Lead – Business to Business

A well-established manufacturing company is seeking an experienced credit and collections professional to join their team. The B2B Credit & Collections Lead is responsible for overseeing and executing the organization’s commercial credit and collections activities to ensure timely cash flow while maintaining appropriate credit risk. This role leads day‑to‑day credit operations, manages customer payment performance, supports dispute resolution, and provides guidance and oversight to credit and collections staff. Working closely with Sales, Operations, Finance, and Customer Service, the Credit & Collections Lead balances strong customer relationships with disciplined credit practices. The role also contributes to continuous improvement initiatives, policy development, and process optimization across the order‑to‑cash lifecycle.