CrawlJobs Logo

Credit/Collections Analyst

United States, Monsey 20.00 - 21.00 USD / Hour · Job Posted April 23, 2026
Apply Position
Job Link Share

Job Description

The job is primarily collections – reaching out to the past due accounts, building client relationships and following up until past due balances are resolved. It requires effective verbal and written communication skills, ability to juggle multiple accounts, research and resolve issues for clients, with the goal of collecting the amounts owed. Incoming and outgoing phone communications, assisting with accounting support tickets and email requests, both from clients and from internal teams.

Job Responsibility

  • reaching out to the past due accounts
  • building client relationships and following up until past due balances are resolved
  • effective verbal and written communication skills
  • ability to juggle multiple accounts
  • research and resolve issues for clients
  • collecting the amounts owed
  • incoming and outgoing phone communications
  • assisting with accounting support tickets and email requests
  • from clients and from internal teams

Requirements

  • 2 years’ experience in Accounts Receivable, Credit, or a general Accounting Clerk role
  • Proficiency in Microsoft Excel (specifically VLOOKUPs, Pivot Tables, and data sorting)
  • Experience using ERP software such as SAP, Oracle, NetSuite, or Microsoft Dynamics
  • Strong verbal and written communication skills for professional negotiation and dispute resolution
  • High level of attention to detail and accuracy in data entry and account reconciliation

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Credit/Collections Analyst

8 matching positions

Credit/Collections Analyst

We are looking for a dedicated Credit/Collections Analyst to join our team in In...
Location
Location
United States , Indian Trail
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in commercial credit and collections management
  • Strong knowledge of credit analysis and approval processes
  • Excellent communication and negotiation skills for resolving payment issues
  • Proficiency in financial reporting and account monitoring
  • Familiarity with relevant laws and regulations governing credit and collections
  • Ability to analyze financial data and assess client risk effectively
  • Detail-oriented with strong organizational skills
  • Proficient in using credit management software and tools
Job Responsibility
Job Responsibility
  • Oversee and manage credit and collections activities to minimize outstanding debts
  • Analyze credit applications and make decisions regarding credit approvals within company guidelines
  • Collaborate with clients to resolve payment issues and negotiate payment plans when necessary
  • Monitor accounts receivable and prepare reports on credit and collections performance
  • Ensure compliance with credit policies and procedures to mitigate financial risks
  • Conduct credit analysis to assess the financial viability of clients and recommend actionable strategies
  • Communicate effectively with internal teams to address disputes and improve collections processes
  • Identify opportunities for process improvements in credit and collections operations
  • Maintain accurate records of credit and collections activities for audit and reporting purposes
  • Provide guidance and support to entry level staff involved in credit and collections tasks
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • free online training
Read More
Arrow Right

Senior Credit Analyst

Are you a data-driven Credit professional who thrives in a high-volume, high-imp...
Location
Location
United States , Oak Brook
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Credit/Collections experience, specifically within a mid-market or enterprise-level company (high revenue volume)
  • Strong ability to interpret financial statements and market data to assess risk
  • Proven track record of building positive relationships with internal stakeholders and external customers
  • Proficiency in ERP systems (e.g., SAP, Oracle, JD Edwards) and advanced Excel
  • A self-starter who identifies issues before they become problems and is motivated by professional advancement
  • Minimum of 2 years of experience in credit analysis or a related field
  • Proficiency in commercial credit and collections processes
  • Strong customer service skills with the ability to resolve disputes professionally
  • Advanced analytical abilities to interpret data and identify trends
  • Familiarity with credit applications and account reconciliation
Job Responsibility
Job Responsibility
  • Monitor daily aging reports to prioritize and address delinquent accounts, ensuring aggressive collection targets are consistently met
  • Analyze customer financial standing, market presence, and credit risk to provide high-level recommendations for credit limits and terms
  • Reconcile past-due balances and collaborate with sales and customers to resolve complex billing disputes
  • Conduct root-cause analysis to reduce billing exceptions and identify trends that impact cash flow
  • Review credit holds and approve order releases in strict alignment with company policy
  • identify and recommend bad debt write-offs for managerial approval
  • Generate monthly and ad-hoc reports to provide leadership with insights into collection trends and portfolio health
What we offer
What we offer
  • insurance
  • 401K
  • vacation and holiday pay
  • medical
  • vision
  • dental
  • life and disability insurance
  • free online training
Read More
Arrow Right

Senior Credit Analyst

Are you a data-driven Credit professional who thrives in a high-volume, high-imp...
Location
Location
United States , Oak Brook
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Credit/Collections experience, specifically within a mid-market or enterprise-level company (high revenue volume)
  • Strong ability to interpret financial statements and market data to assess risk
  • Proven track record of building positive relationships with internal stakeholders and external customers
  • Proficiency in ERP systems (e.g., SAP, Oracle, JD Edwards) and advanced Excel
  • A self-starter who identifies issues before they become problems and is motivated by professional advancement
  • Minimum of 2 years of experience in credit analysis or a related field
  • Proficiency in commercial credit and collections processes
  • Strong customer service skills with the ability to resolve disputes professionally
  • Advanced analytical abilities to interpret data and identify trends
  • Familiarity with credit applications and account reconciliation
Job Responsibility
Job Responsibility
  • Monitor daily aging reports to prioritize and address delinquent accounts, ensuring aggressive collection targets are consistently met
  • Analyze customer financial standing, market presence, and credit risk to provide high-level recommendations for credit limits and terms
  • Reconcile past-due balances and collaborate with sales and customers to resolve complex billing disputes
  • Conduct root-cause analysis to reduce billing exceptions and identify trends that impact cash flow
  • Review credit holds and approve order releases in strict alignment with company policy
  • identify and recommend bad debt write-offs for managerial approval
  • Generate monthly and ad-hoc reports to provide leadership with insights into collection trends and portfolio health
What we offer
What we offer
  • insurance, 401K, vacation and holiday pay
Read More
Arrow Right

Accounting Manager

We are looking for an experienced Accounting Manager to oversee financial operat...
Location
Location
United States , Waukesha
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Accounting or a related field from an accredited institution
  • Minimum of 5 years of accounting experience, preferably with supervisory responsibilities
  • Proficiency in managing month-end close processes and preparing financial statements
  • Strong knowledge of accounts receivable, accounts payable, and general ledger operations
  • Experience with cost accounting and manufacturing accounting practices
  • Skilled in analyzing and interpreting complex financial data and presenting findings effectively
  • Ability to solve practical problems and adapt to varying situations with limited standardization
  • Excellent organizational and communication abilities to interact with diverse teams and stakeholders
Job Responsibility
Job Responsibility
  • Supervise accounts receivable and accounts payable operations to ensure timely and accurate processing of transactions
  • Prepare and analyze financial reports, including balance sheets, profit and loss statements, and other key documents to assess the company’s financial position
  • Develop and implement internal control procedures to enhance financial reliability and compliance
  • Lead month-end and year-end closing activities, ensuring accurate journal entries and reconciliations
  • Collaborate with the Credit/Collections Analyst to manage overdue accounts and maintain effective collection strategies
  • Identify and implement process improvements to optimize workflows and enhance system automation
  • Facilitate sales tax audits and ensure compliance with exemption certificate records
  • Assign and review tasks for accounting staff, ensuring adherence to policies and procedures
  • Provide training and guidance to team members to improve performance and maintain high standards
  • Address additional duties as required to support financial operations
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • company 401(k) plan
Read More
Arrow Right
New

Senior Service Provider Manager

The Senior Service Provider Manager (Senior SPM) oversees the operational perfor...
Location
Location
Germany , Berlin
Salary
Salary:
Not provided
zalando.se Logo
Zalando Sverige
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in BPO Service Provider Management, customer service operations, or a closely related external partner-facing role
  • Proven track record of managing large-scale external partners and service providers on a client or provider side
  • Deep expertise in managing operations via data-driven KPIs, with a demonstrated ability to course-correct underperformance through structured action plans
  • Strong numerical and analytical skills, with direct experience in budget planning, commercial negotiation, and business case development
  • Fluency in English
  • Willingness to travel both within and outside Europe approximately 2–3 weeks per quarter
  • Exceptional communication and relationship management skills, featuring the cultural sensitivity required to influence diverse global teams and roles
  • A highly collaborative yet autonomous work style, driven by a solution-oriented mindset and a passion for operational execution
Job Responsibility
Job Responsibility
  • Lead dedicated Service Providers overseeing global customer care outsourced operations, quality assurance, invoicing, and compliance
  • Monitor, analyze, and evaluate SP performance against key metrics (SL, CSAT, etc.), proactively designing and executing targeted action plans when targets are missed
  • Drive commercial optimization by modeling financial projections, building robust business cases, and running 'what-if' scenarios to ensure a competitive and resilient outsourcing strategy
  • Guide cross-functional internal and external stakeholders to align operations with Zalando's overarching Customer Care strategy
  • Initiate and execute strategic programs that enhance the cultural, social, and economic well-being of the Customer Care ecosystem
What we offer
What we offer
  • 27 days of holiday a year to start for full-time employees (+1 day for every calendar year up to 30 days)
  • 2 paid volunteering days a year
  • Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration
  • Work from abroad for up to 30 working days a year
  • Employee shares program
  • 40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
  • Relocation assistance available (subject to prior agreement)
  • Family services, including counseling and support
  • Health and wellbeing options (including Wellhub, formerly Gympass)
  • Mental health support and coaching available
  • Fulltime
Read More
Arrow Right
New

Assistant Director of Catering

Assistant Director of Catering (Japanese Speaker) at Four Seasons Hotel Kyoto. T...
Location
Location
Japan , Kyoto
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Native-level Japanese proficiency and business-level English proficiency
  • Passion for excellence
  • Expertise in hospitality operations
  • Proven leadership experience
Job Responsibility
Job Responsibility
  • To support Commercial Director in achieving overall business objective and formulation of strategies in ensuring business attainment
  • Managing Catering team (including Catering sales, conference service and wedding team) and overseeing daily sales operation
  • Review sales production and implement sales action plan to achieve budgeted goals
  • To ensure that all local and corporate policies and procedures are observed, and To supervise the day-to-day operation of the Catering team
  • Identify coaching moments and ensure that those moments become opportunities of learning and development for the sales team
  • Establish a rapport with the catering team and sales team other divisions within the hotel
  • Have a global working perspective and excellent communication skills – written and verbal
  • Great understanding of Self-Esteem and Self-Actualization of Team and ensure proper support and help is provided whenever needed
  • Have the ability to supervise the day-to-day duties of the catering team and assist as necessary
  • Fulltime
Read More
Arrow Right
New

Risk Analyst

Internal Risk Analyst | Dublin | Consumer Goods | Hybrid working. Looking to gro...
Location
Location
Ireland , Dublin
Salary
Salary:
60000.00 - 70000.00 EUR / Year
apollo-solutions.com Logo
Apollo Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3-5 years’ experience in risk, internal audit, compliance data, or analytical role
  • Understanding of basic risk management concepts and frameworks (e.g. ISO principles)
  • Strong analytical skills with the ability to interpret and present data
  • Ability to produce clear reports and dashboards
  • Experience working with spreadsheets and/or BI tools.
Job Responsibility
Job Responsibility
  • Support maintenance of the risk register and risk databases
  • Conduct risk analysis (trend analysis, scenario analysis, KRIs)
  • Assist in risk assessments
  • Track incidents, issues, and mitigation actions
  • Ensure accuracy and completeness of risk data.
What we offer
What we offer
  • hybrid flexibility
  • strong career development
  • exposure to senior stakeholders
  • Fulltime
Read More
Arrow Right
New

Senior CRM Process Owner - Maternity Cover

The CRM and Business Excellence team in Zalando’s Partner Platform Business is...
Location
Location
Germany , Berlin
Salary
Salary:
Not provided
zalando.se Logo
Zalando Sverige
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Expertise: 5+ years in Salesforce Platform Development, experience building standardized intervention playbooks for partner performance and monetization
  • Technical Proficiency: Proven track record of implementing Salesforce Flows ,configurations and AI-driven automation via Agentforce or Einstein to drive productivity
  • Certifications: Required Salesforce Certified Administrator and Platform App Builder
  • Sales or Service Cloud Consultant certifications are highly preferred
  • Methodology: Strong experience in Agile/Scrum environments, proficient in managing backlogs in Jira and mapping processes in Signavio/Other process mapping tools
  • Stakeholder Impact: Exceptional ability to influence senior leadership by translating technical AI capabilities into clear business value and operational ROI
  • Analytics: Experience in CRMA (Salesforce CRM Analytics) will be highly appreciated as we look to drive deeper data-driven insights for our partner ecosystem
Job Responsibility
Job Responsibility
  • Lead the design and refinement of best-in-class workflows for the entire partner lifecycle, including acquisition, contract management, onboarding, and Service Cloud
  • Proactively identify and replace 'offline' processes with integrated Salesforce solutions to ensure a single source of truth
  • Evaluate systemic impact of new features or process changes affecting downstream systems
  • Oversee the functional implementation of cutting-edge Salesforce technologies, such as Agentforce and Einstein, to automate partner segmentation and drive operational ROI
  • Design intuitive workflows and Salesforce configurations that prioritize user experience and data integrity
  • Standardize documentation by mapping business processes using industry standards like BPMN
  • Oversee data management practices to ensure high-quality data for operational dashboards and executive reporting
  • Act as primary liaison between non-technical business units and engineering teams
  • Coordinate cross-functional releases to ensure successful go-live strategies
  • Lead User Acceptance Testing (UAT)
What we offer
What we offer
  • Employee shares program
  • 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
  • 2 paid volunteering days a year
  • Hybrid working model with up to 60% remote per week
  • Work from abroad for up to 30 working days a year
  • 27 days of vacation a year to start
  • Relocation assistance available (subject to prior agreement)
  • Family services, including counseling and support
  • Health and wellbeing options (including Gympass)
  • Mental health support and coaching available
  • Fulltime
Read More
Arrow Right