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Credit/Collections Analyst

United States, Monsey 20.00 - 21.00 USD / Hour · Job Posted April 23, 2026
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Job Description

The job is primarily collections – reaching out to the past due accounts, building client relationships and following up until past due balances are resolved. It requires effective verbal and written communication skills, ability to juggle multiple accounts, research and resolve issues for clients, with the goal of collecting the amounts owed. Incoming and outgoing phone communications, assisting with accounting support tickets and email requests, both from clients and from internal teams.

Job Responsibility

  • reaching out to the past due accounts
  • building client relationships and following up until past due balances are resolved
  • effective verbal and written communication skills
  • ability to juggle multiple accounts
  • research and resolve issues for clients
  • collecting the amounts owed
  • incoming and outgoing phone communications
  • assisting with accounting support tickets and email requests
  • from clients and from internal teams

Requirements

  • 2 years’ experience in Accounts Receivable, Credit, or a general Accounting Clerk role
  • Proficiency in Microsoft Excel (specifically VLOOKUPs, Pivot Tables, and data sorting)
  • Experience using ERP software such as SAP, Oracle, NetSuite, or Microsoft Dynamics
  • Strong verbal and written communication skills for professional negotiation and dispute resolution
  • High level of attention to detail and accuracy in data entry and account reconciliation

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