This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are looking for an experienced Credit & Collections Analyst to join our team in Memphis, Tennessee. In this role, you will play a vital part in managing corporate accounts, minimizing financial risks, and ensuring timely collections. This position requires strong analytical skills, a customer-focused mindset, and effective collaboration with internal and external stakeholders.
Job Responsibility:
Manage accounts receivable to ensure timely collections and minimize bad debt exposure
Analyze financial statements to establish appropriate credit limits for customers
Address customer inquiries related to collections, resolve account discrepancies, and handle short payments
Monitor and maintain assigned accounts, including adjustments, reconciliations, and processing credit memo requests
Collaborate with sales teams and senior management to expedite collections and resolve account issues
Build and maintain strong relationships with dealers, customers, and internal teams to ensure smooth operations
Prepare and submit detailed weekly and monthly reports on account statuses and collections progress
Distribute delinquency notices to customers and follow up on overdue accounts
Participate in team meetings and contribute to departmental initiatives and planning
Resolve customer disputes and work to address payment issues for outstanding balances
Requirements:
Minimum of 7 years of experience in high-volume corporate collections
Proficiency in using systems such as Infor and AS400 is highly desirable
Comprehensive knowledge of billing, collections procedures, and accounts receivable management
Strong attention to detail and accuracy when handling complex accounts
Results-oriented with a proven ability to meet or exceed collection goals
Exceptional verbal and written communication skills for effective interaction with customers and colleagues
Excellent time management skills to handle multiple tasks efficiently
Commitment to providing outstanding customer service both internally and externally