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Robert Half Logo Robert Half · Finance

Credit & Collections Analyst

United States, Memphis · Job Posted April 19, 2026
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Job Description

We are looking for an experienced Credit & Collections Analyst to join our team in Memphis, Tennessee. In this role, you will play a vital part in managing corporate accounts, minimizing financial risks, and ensuring timely collections. This position requires strong analytical skills, a customer-focused mindset, and effective collaboration with internal and external stakeholders.

Job Responsibility

  • Manage accounts receivable to ensure timely collections and minimize bad debt exposure
  • Analyze financial statements to establish appropriate credit limits for customers
  • Address customer inquiries related to collections, resolve account discrepancies, and handle short payments
  • Monitor and maintain assigned accounts, including adjustments, reconciliations, and processing credit memo requests
  • Collaborate with sales teams and senior management to expedite collections and resolve account issues
  • Build and maintain strong relationships with dealers, customers, and internal teams to ensure smooth operations
  • Prepare and submit detailed weekly and monthly reports on account statuses and collections progress
  • Distribute delinquency notices to customers and follow up on overdue accounts
  • Participate in team meetings and contribute to departmental initiatives and planning
  • Resolve customer disputes and work to address payment issues for outstanding balances

Requirements

  • Minimum of 7 years of experience in high-volume corporate collections
  • Proficiency in using systems such as Infor and AS400 is highly desirable
  • Comprehensive knowledge of billing, collections procedures, and accounts receivable management
  • Strong attention to detail and accuracy when handling complex accounts
  • Results-oriented with a proven ability to meet or exceed collection goals
  • Exceptional verbal and written communication skills for effective interaction with customers and colleagues
  • Excellent time management skills to handle multiple tasks efficiently
  • Commitment to providing outstanding customer service both internally and externally

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • company 401(k) plan
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