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Credit/Collections Analyst

United States, Indian Trail · Job Posted January 02, 2026
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Job Description

We are looking for a dedicated Credit/Collections Analyst to join our team in Indian Trail, North Carolina. The ideal candidate will excel in managing credit and collections processes while ensuring compliance with company policies and industry standards. This role requires strong analytical skills and the ability to build positive relationships with clients and internal stakeholders.

Job Responsibility

  • Oversee and manage credit and collections activities to minimize outstanding debts
  • Analyze credit applications and make decisions regarding credit approvals within company guidelines
  • Collaborate with clients to resolve payment issues and negotiate payment plans when necessary
  • Monitor accounts receivable and prepare reports on credit and collections performance
  • Ensure compliance with credit policies and procedures to mitigate financial risks
  • Conduct credit analysis to assess the financial viability of clients and recommend actionable strategies
  • Communicate effectively with internal teams to address disputes and improve collections processes
  • Identify opportunities for process improvements in credit and collections operations
  • Maintain accurate records of credit and collections activities for audit and reporting purposes
  • Provide guidance and support to entry level staff involved in credit and collections tasks

Requirements

  • Proven experience in commercial credit and collections management
  • Strong knowledge of credit analysis and approval processes
  • Excellent communication and negotiation skills for resolving payment issues
  • Proficiency in financial reporting and account monitoring
  • Familiarity with relevant laws and regulations governing credit and collections
  • Ability to analyze financial data and assess client risk effectively
  • Detail-oriented with strong organizational skills
  • Proficient in using credit management software and tools

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • free online training

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