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The Credit Controller is responsible for managing and collecting outstanding receivables, ensuring timely payments from clients, and maintaining the financial health of the organization. The role involves proactively engaging with clients, negotiating payment plans, and resolving issues related to overdue accounts.
Job Responsibility
Manage and collect outstanding receivables from clients in a timely manner
Contact and visit clients to follow up on overdue payments and negotiate payment plans
Monitor accounts receivable and maintain accurate account records
Resolve client payment issues and disputes professionally
Prepare and maintain weekly AR ageing and collection reports
Ensure compliance with relevant laws, regulations, and internal credit policies
Assess client creditworthiness and recommend risk mitigation actions
Collaborate with PMO and internal stakeholders to resolve payment challenges
Support the implementation and improvement of credit control policies and procedures
Track, analyze, and report collection performance against targets
Requirements
Bachelor’s degree in Finance, Accounting, Business Administration, or a related field
Minimum 2–5 years of experience in credit control, collections, or accounts receivable
Proven experience in credit control, collections, or accounts receivable
Strong track record of achieving and improving cash collection results
Demonstrated client relationship management skills with a customer-centric approach
Established network or experience dealing with key clients at an organizational level
Fluency in Arabic (mandatory) and good command of English
Advanced proficiency in Microsoft Excel
Strong analytical, reporting, and problem-solving skills
Good understanding of financial processes, credit risk, and compliance requirements