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Credit & Collection Analyst

United States, Durham · Job Posted January 12, 2026
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Job Description

We are seeking an experienced and detail-oriented Credit & Collection Analyst to manage accounts receivable, assess credit risk, and drive timely collections. The role involves close collaboration with internal teams and customers to resolve disputes, ensure policy compliance, and improve credit and collections processes.

Job Responsibility

  • Monitor and manage accounts receivable to ensure timely invoice collection
  • Execute collection activities, including reminders, calls, and payment negotiations
  • Communicate with customers on account status, billing issues, and discrepancies
  • Prepare reports on AR status, collections performance, and credit risk
  • Maintain accurate credit and collection records
  • Resolve payment disputes in coordination with internal teams
  • Ensure adherence to credit and collection policies
  • Identify and implement process improvements to enhance efficiency
  • Meet targets and tight deadlines consistently

Requirements

  • 5+ years of experience in Credit & Collections or a similar role
  • Hands-on experience managing accounts receivable and collections
  • Credit risk assessment & collections management
  • Dispute resolution & customer communication
  • Strong analytical and problem-solving skills
  • High attention to detail & organizational ability
  • Ability to work independently and manage multiple priorities
  • Customer-service mindset
  • Bachelor’s degree in Finance, Business, or a related field
  • Proficiency in Great Plains (Accounting Software)
  • Strong working knowledge of MS Excel, Word & PowerPoint
  • Excellent verbal and written communication skills

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