Credit & Collection Analyst 3 Job at MillenniumSoft Inc (Durham)

Senior Collections Analyst

As a Sr. Collections Analyst you will be responsible for high volume contact wit...

Location

United States , Denver

Salary:

92000.00 - 108000.00 USD / Year

Checkr

Expiration Date

Until further notice

Requirements

3+ years of collection experience
Sense of urgency in collections, prioritization and delivery
Excellent negotiation skills, ability to gain trust and confidence with customers, leadership and peers
Proven history of successful dispute reconciliation/troubleshooting
Effectively able to manage workload to a deadline
Ability to identify root cause issues, offer possible solutions and/or next course of action
Collaborative, positive, team player with commitment to outstanding customer service with external and internal stakeholders
Experience working in a fast-paced, high volume, high growth atmosphere
Experience with Oracle, JIRA and Tesorio a plus
Strong problem-solving skills

Job Responsibility

Own and manages customer past due accounts in the US & Canada
Provides timely resolution of past due and disputed items with customers to ensure continued relationship
Collaborate with customers, sales, customer success, revenue and billing operations to resolve various issues
Analyze information and communicate with manager and team as needed to determine next steps
Manage the refund, agency and write off process for assigned set of customers and see through completion
Reconcile customer accounts
Maintain detailed record of interactions with customers including follow up and next steps
Identify resolution of larger scale issues with are negatively impacting customer experience
Other projects/duties as assigned
Process and review credit reports

What we offer

A fast-paced and collaborative environment where we leverage the latest technology
Hands-on coaching and professional development
Competitive compensation and opportunity for advancement
100% medical, dental, and vision coverage
Unlimited PTO policy
Gym membership & transportation reimbursements

Fulltime

Credit Analyst

We are looking for an experienced Credit Analyst to join our team on a long-term...

Location

United States , Loveland

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 3 years of experience in credit analysis or related fields
Strong knowledge of commercial credit and collections processes
Proficiency in reviewing and processing credit applications
Experience with generating and interpreting credit reports
Familiarity with eCommerce credit operations
Solid understanding of consumer credit practices
Exceptional analytical and problem-solving skills
Excellent communication skills, both written and verbal

Job Responsibility

Conduct detailed credit analyses to assess the financial stability and risk levels of clients
Manage and oversee commercial collections processes to ensure timely payments
Review and process credit applications, ensuring compliance with company policies
Generate and analyze credit reports to support decision-making processes
Collaborate with internal teams to streamline eCommerce credit operations
Provide recommendations based on consumer credit evaluations
Maintain accurate records and documentation related to credit and collection activities
Monitor credit limits and assist in resolving discrepancies
Communicate effectively with clients to address credit-related inquiries

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Officer, Credit Operations Data Analyst

Working at Citi is far more than just a job. A career with us means joining a te...

Location

Philippines , City of Taguig, Metro Manila

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Desirably 3 years of collections, analytics of project management experience
Project Management skills
Strategic and Analytical Thinking and Input
Background/experience on numerical and data analysis
Experience in SAS programming is an advantage

Job Responsibility

Provide MIS & analytics to Credit Operations in the area of client onboarding, collections strategy and fraud management
Ensure timely delivery and accuracy of key Credit Ops MIS such as Operating Reviews, performance and productivity reports
Work with Risk Management in developing and implementing Collections strategies
Provide strong control and close monitoring of collections performance during A/B testing
Conduct analyses and assist in continuous improvement of existing collections strategies across buckets through introduction and modification of A/B strategies
Participate in development and implementation of the best-of-breed analytical tools and methodologies including Collections Scorecard, Bureau Information, etc. to assist overall improvement in the Collections Management
Provide Credit Operations with required data, conduct analytics in managing risk, growing profits and reducing costs
Work with International Collections Team, Digital Growth & Technology teams in the evaluation and roll-out of new/upcoming tools to increase digital offloading and automation in the collections function

What we offer

Programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more
Expanded Paid Parental Leave Policy
Resources to manage your financial well-being and help plan for the future
Access to an array of learning and development resources
Variety of programs that help employees balance their work and life, including generous paid time off packages
Resources and tools to volunteer in the communities

Fulltime

Credit and Collections Specialist

The Credit & Collections Specialist is responsible for managing credit and colle...

Location

United States , San Antonio

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

A Bachelor’s or Associate Degree in Business Administration, Finance, Management, or equivalent experience is preferred
3 years of prior experience in credit and collections is desirable
Demonstrated knowledge of credit analysis methods, including minimum proficiency in D&B and financial statement analysis preferred
Experience in performing accounts receivable reconciliation preferred
Demonstrated experience in employing effective collections methods to achieve quarterly AVIAT (Average Daily Sales Outstanding) cash and DSO (Days Sales Outstanding) goals
Proficiency in reading financial statements, conducting financial analysis, and interpreting financial ratios, particularly with a special emphasis on liquidity analysis and ratios
Demonstrated ability to maintain a proactive mindset focused on generating cash flow while preserving positive customer relationships, aligning with Aviat's primary objectives
Strong ability to thrive in a multitasking, fast-paced business environment while maintaining effective communication skills
Previous experience and knowledge of Oracle and Noetix is desired
Advanced Excel skills, including proficiency in using macros within and beyond Excel. Possession of certifications such as FMVA (Financial Modelling & Valuation Analyst) or similar qualifications combining Excel and financial analysis would be highly beneficial

Job Responsibility

Manage credit and collection processes for customers within the North America Region
Assess creditworthiness
Generate accurate invoices
Monitor and follow up on overdue accounts
Maintain positive customer relationships
Ensure timely payment of outstanding invoices
Reduce bad debt risk
Provide exceptional customer service
Reconcile accounts receivable balances
Ensure accurate payment processing

What we offer

Medical, vision, dental, and life and disability insurance
Eligible to enroll in our company 401(k) plan
Access to top jobs, competitive compensation and benefits, and free online training

AR/Collections Analyst

In this role, you will be responsible for managing accounts receivable processes...

Location

United States , Victor

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 3 years of experience in accounts receivable, collections, or credit analysis
Strong knowledge of collection processes and billing procedures
Proficiency in Oracle systems and familiarity with AR functionalities
Excellent analytical skills with the ability to conduct detailed research and resolve discrepancies
Effective communication skills for collaboration with internal teams and external partners
Ability to manage multiple tasks and prioritize responsibilities in a fast-paced environment
Proven experience in process improvement and automation within financial operations
Detail-oriented approach to ensure accuracy in reporting and documentation
Investigative and questioning mindset

Job Responsibility

Generate and process accurate customer invoices and credit memos in alignment with established billing policies and schedules
Investigate and resolve billing discrepancies, collaborating with Customer Service, Sales, and Finance teams to ensure corrections are implemented
Manage the credit application process by coordinating directly with customers and third-party vendors to ensure accurate submissions
Maintain customer credit records and documentation while monitoring credit exposure and escalating issues to management as needed
Prepare monthly reports, dashboards, and reconciliations to support accounts receivable operations and month-end close activities
Conduct advanced research and analysis to improve reporting accuracy and provide operational insights
Develop and update standard operating procedures for AR functions, including workflows and process documentation
Coordinate and deliver training sessions related to Credit, Collections, and Cash Applications, ensuring effective onboarding for new hires
Troubleshoot and resolve operational and system-related issues in Oracle and D365, providing clear solutions and preventative measures
Identify and implement process improvements to enhance automation and streamline workflows within billing, credit, and reporting functions

What we offer

medical
vision
dental
life and disability insurance
401(k) plan