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Join us in building the future of finance. Our mission is to democratize finance for all. The Credit team focuses on designing and operating credit card and banking experiences that help customers access financial products safely and responsibly. The team combines data, technology, and customer insights to reduce risk while maintaining a seamless customer experience, and plays a critical role in protecting both customers and the business. As a Credit Business Analyst, you will design, build, and monitor fraud defenses across our banking and credit products. You’ll use data to identify emerging fraud risks, translate insights into actionable strategies, and work closely with product, operations, and engineering partners to implement solutions. Your work will directly influence fraud loss outcomes while ensuring customers can confidently use Robinhood’s financial products.
Job Responsibility:
Use data, technology, and customer insights to design initiatives that reduce fraud across our banking and credit products
Partner closely with product managers, operations teams, and engineers to build and execute fraud defense strategies that protect customers and the business
Seek out relevant data and information to independently solve complex, ambiguous fraud problems
Own the development, monitoring, and ongoing improvement of fraud defenses, using performance signals and feedback loops to iterate and refine strategies
Develop and execute fraud strategies that balance risk reduction with a positive customer experience
Communicate findings, recommendations, and progress clearly to senior stakeholders, tailoring insights to the audience and driving alignment
Requirements:
Strong quantitative and analytical skills, with experience using data to inform decisions
5–7 years of experience building and leading credit and/or banking strategies that delivered measurable results
Hands-on experience using SQL and at least one statistical or programming language such as R or Python (e.g., Pandas, scikit-learn)
Strong written and verbal communication skills, with the ability to simplify complex analyses and focus on the most impactful areas
Bachelor’s or Master’s degree in Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences, or a related field
Nice to have:
Experience working on banking or payments fraud problems is a plus
What we offer:
Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
100% paid health insurance for employees with 90% coverage for dependents
Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more
Employer-paid life & disability insurance, fertility benefits, and mental health benefits
Time off to recharge including company holidays, paid time off, sick time, parental leave, and more
Exceptional office experience with catered meals, events, and comfortable workspaces