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Join us in building the future of finance. Our mission is to democratize finance for all. The Money Customer Management team’s mission is to build industry-defining customer experiences and decision systems across our consumer banking products. We develop innovative banking capabilities, design scalable frameworks, and build intelligent systems that serve our customers securely and responsibly. As a Fraud Strategy Lead, you will help shape the future of Robinhood's fraud defenses for banking products! You’ll drive high-impact initiatives across ACH, wire, and other money movement fraud strategies while balancing risk reduction with exceptional customer experience.
Job Responsibility:
Design and lead initiatives that reduce fraud across our banking ecosystem using data, technology, and customer-back insights
Collaborate cross-functionally with product, operations, and engineering teams to build a robust fraud defense strategy
Monitor real-time fraud activity and maintain a dynamic feedback loop to continuously improve detection capabilities
Own strategy and execution of fraud mitigation for ACH, wire transfers, and other money movement types
Communicate strategic decisions clearly and effectively with senior stakeholders across the business
Requirements:
5–7 years of experience in fraud strategy, with a strong track record in fraud detection and prevention for banking products like checking or savings
Strong quantitative skills and a problem-solving mindset
comfortable working with large datasets to inform strategy
Hands-on experience with SQL, R, or Python (including tools like Pandas and scikit-learn)
Excellent communication skills with the ability to distill complex insights for varied audiences
A Bachelor’s or Master’s degree in Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences, or a related field
What we offer:
Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
100% paid health insurance for employees with 90% coverage for dependents
Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more
Employer-paid life & disability insurance, fertility benefits, and mental health benefits
Time off to recharge including company holidays, paid time off, sick time, parental leave, and more
Exceptional office experience with catered meals, events, and comfortable workspaces