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Credit and Collections Supervisor/Manager

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Brooklyn Heights, Ohio

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

This long-term contract position offers an exciting opportunity to oversee credit and collections operations, ensuring financial stability and compliance with company policies.

Job Responsibility:

  • Lead and manage the collection of overdue invoices and credits, adhering to company policies to maximize profitability
  • Conduct thorough credit evaluations for new customers, including gathering credit histories, banking references, and engaging with credit references
  • Collaborate with the Credit & Collections Manager to analyze customer credit data and recommend appropriate credit limits
  • Establish and maintain customer accounts in the company system, ensuring accuracy and completeness of information
  • Communicate credit approvals or denials to the Sales Team with clear justifications
  • Process lien waivers by verifying outstanding balances and ensuring compliance
  • Execute collection strategies for assigned regions, negotiating payment agreements, resolving disputes, and coordinating with collection agencies as needed
  • Monitor overdue accounts, negotiate payment terms, and establish guidelines for final payment demands
  • Ensure compliance with credit issuance processes and obtain required approvals
  • Provide accurate information to third-party collections and lien filing partners, recommending legal actions when necessary

Requirements:

  • Minimum of 5 years of experience in credit and collections management
  • Strong skills in credit analysis, including the ability to assess banking references and financial histories
  • Proven ability to approve credit limits and manage aging reports effectively
  • Expertise in consumer collections and negotiating payment agreements
  • Familiarity with relevant software systems, such as Infor Syteline or similar platforms
  • Excellent communication and collaboration skills to work with internal teams and external partners
  • Ability to meet or exceed performance metrics related to credit and collections
  • Highly organized with attention to detail and a commitment to safeguarding customer account information
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
March 20, 2026

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